Hospitality Service Supervisor – F&B - Chester
Hospitality Service Supervisor – F&B
The Queen at Chester Hotel, Premier Collection By Best Western
The Opportunity
Providing great hospitality and amazing guest experiences is at the heart of everything we do, and our fabulous hotel food and beverage teams have a passion for creating these memorable hospitality experiences. When YOU join us, you will be part of this great hospitality team delivering high-class food and beverage experiences at this hotel.
You will be responsible for preparing the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business, you will be an ambassador of the hotel, upholding the hotel's brand reputation through delivering exceptional hospitality service.
Our culture is all about our people, we want you to be YOU, and we want you to let your personality shine through so you can engage in conversation with guests, prepare their food and beverage orders, use upselling opportunities, and make guests smile.
Benefits- Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
- You will be passionate about hospitality - that's a given!
- You will have an authentic and passionate approach
- Proven experience working in a busy hospitality environment (preferred)
- The ability to enhance a positive culture within the team
- Excellent level of numeracy and literacy skills
- Strong organisation skills
Hotel
Adjacent to Chester train station, a short 10-minute walk to the main shops and boutiques sits one of the biggest hotels in Chester - The Queen at Chester Hotel, part of the Premier Collection By Best Western
Its stunning Victorian features including a glorious curling four-story open-well staircase has been enhanced by superb, often quirky contemporary design, rich colours, fascinating historic photographs, and striking light installations.
It has 221 hotel bedrooms plus suites, including an award-winning double AA Rosette restaurant. The hotel also has a conference centre with 12 flexible meeting rooms, banqueting, and wedding suites.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.Join our dynamic team and be a part of shaping the future of the UK hospitality industry.