Clerical Assistant / Receptionist

Job overview

You will be responsible for providing clinic administration and reception support to patients attending Outpatient Clinics; this will include receiving and greeting patients into clinic areas whilst recording the patient’s attendance and clinical outcome on the PARIS system.

Main duties of the job

You will be responsible for receiving, processing, scanning and uploading of referrals. Ensuring that all processes are carried out in a timely and accurate manner to ensure an efficient appointment booking service.

Booking of all stationary and clinical equipment.

Monitor generic team mailbox and distribute or action accordingly.

Responsible for booking interpreters for the service.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

• Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

Time plus 47%

Time plus 94%

2

Time plus 41%

Time plus 83%

3

Time plus 35%

Time plus 69%

4 – 9

Time plus 30%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person specification

Experience

• Previous Reception Experience

• NHS Experience

Knowledge

• Knowledge of working basic office equipment

• Knowledge of Microsoft Applications

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www..nhsemployers.org

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click here.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**