Personal Assistant to Deputy Chief Integration Officer

Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.

We have three strategic objectives:

Population: To work seamlessly with partners to improve lives.

We run services from Midland Metropolitan University Hospital, Sandwell Health Campus, City Health Campus, Rowley Regis Community Hospital, Birmingham & Midland Eye Centre, The Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.

As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.

Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.

Job overview

An exciting opportunity has arisen for an enthusiastic, organised, and highly skilled individual to join the Integration Team who work with Place Based Partners in Sandwell and West Birmingham.

• Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff.
• Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opened in 2024 and will provide care to our local population from first class, purpose-built premises. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

Main duties of the job

• To provide a full and comprehensive secretarial and administrative service, including typing of correspondence, reports, letters, minutes and other documents as required.
• To co-ordinate formal meetings and functions on behalf of team members, in addition to preparing agendas and relevant enclosures from information received.
• To attend meetings on across multiple sites and take, produce and circulate accurate complex minutes within an agreed time. Maintenance of personal & electronic files.
• To maintain on a daily basis an effective diary system, electronically as required by the Integration Team ensuring good practice and efficient use of working time. This may require use of tact and sensitivity to negotiate an agreement when dealing with large groups of senior staff and/or external staff.
• To liaise effectively with a range of staff including outside agencies and wider partners in order to ensure sound communication within the department/teams.

Working for our organisation

Our values are:

• Ambition: We’re ambitious for our communities. We want to make a difference, improving life chances and health outcomes. We’re ambitious for our people. We want them to be happy here, to feel supported to achieve their own goals and ambitions. We’re ambitious for our Trust, open to new ideas, developing new technology and treatments to provide the best possible care. Working together, and alongside our partners to continually improve.
• Respect: We are a place of inclusivity. We value, celebrate and draw strength from the diversity among us, and in our communities. This is what makes us special. Our people and our patients feel listened to. Everyone’s voice counts. We’re a place where people feel safe to speak up knowing their voices will be heard. Respect and dignity for everyone.
• Compassion: We’re a welcoming, friendly Trust. We have care, kindness and compassion at our heart. For us, everyone matters. We’re a place where compassion is not just for our patients and their families, but a right for all of us. Our people are amazing, meeting challenges head on. They put patients first, day after day, to deliver the best care they can.

We have three strategic objectives:

1. Our People – to cultivate and sustain happy, productive and engaged staff
2. Our Patients – to be good or outstanding in everything we do
3. Our Population – to work seamlessly with our partners to improve lives

Detailed job description and main responsibilities

A full list of responsibilities is detailed in the attached Job Description and Person Specification.

We would welcome candidates who do not hold a Level 3 in Business Administration qualification as this could be offered during your employment as a development opportunity.

Person specification

Experience

• • Previous secretarial experience

• • Previous PA experience within the NHS

Qualifications

• • Recognised qualification e.g. RSA II/III/or equivalent
• • GCSE English or equiv (Grades A-C)

• NVQ 11/111 or equivalent in relevant areas i.e. Business Admin
• ECDL

Knowledge

• • Understanding of a range of work procedures and practices, some of which are non-routine.
• • Good Understanding of Microsoft packages, PowerPoint, Excel, Word & Outlook

Emotional Effort

• • Ability to work in a pressurised environment

Personal Qualities

• • Excellent organisational ability
• • Ability to manage own workload
• • Ability to work in challenging and busy environment whilst meeting tight deadlines

We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.