Support Worker - Social Care

Home, a place where you belong

This isn't just a job; it's a chance to make real, tangible differences daily. Join us and be a part of a journey that redefines support and care in Middlesbrough!

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

• Start your day knowing you're making a difference by assisting our customers with daily living tasks, making each day brighter and more manageable for them.
• Dive into personalised support by helping customers with budgeting, meal planning and shopping, promoting independence at every step.
• Be a friendly face and a helping hand, accompanying our customers to appointments, ensuring they have the support they need, when they need it.
• Engage in meaningful interactions, supporting our customers to connect with their communities and embrace social opportunities.
• Collaborate with a multi-disciplinary team, bringing together your skills to create a supportive and nurturing environment for our customers.
• Document and share the progress, keeping accurate records that contribute to the well-being and support of our customers.

• A passion for supporting vulnerable individuals, motivated by the desire to make positive and lasting changes in their lives.
• Experience in care or support roles, with a keen understanding of safeguarding, risk assessments, and confidentiality.
• Empathy and the ability to maintain appropriate boundaries, paired with the resilience to manage challenging behaviours.
• Excellent communication and interpersonal skills, able to motivate and encourage others with patience and understanding.
• Flexibility to work on a rota basis, accommodating the varying needs of our customers with a readiness to adapt.
• A commitment to continuous learning and development, embracing opportunities to enhance your skills and contribute to the professional growth of our team.

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

• Flexible working hours (or we’re open to agreeing a work pattern with you)
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• You will work on a rota basis.
• Although you’ll lone work, we do get together regularly for training and team meetings.
• Able to use technology to update support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleague wellbeing really matters to us. There are a number of tools and support available to help you when you need them.
• Explore our benefits in detail on our website.

Find out more

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk