Head of Product
Job overview
The National Institute for Health and Care Excellence (NICE) exists to help improve the quality, sustainability and productivity of health and social care in England. We have an international reputation for our approach to producing guidance and information on effective practice that supports better decisions and helps the health and care system to prioritise its investment.We are one of the world leaders in the work that we do.
The Head of Product is an exciting new role at NICE and will lead, develop and oversee the portfolio of digital products, services and content that NICE creates for our external, primary audience (health & care practitioners, commissioners and providers), to make our guidance more useful and usable.The postholder will be responsible for delivering NICE’s vision to provide a useable guidance product offering that makes it easier for practitioners, commissioners and providers to make the decisions they need. To achieve this, the Head of Product will lead the vision, set strategic direction and develop and implement the associated multi-year work plan (outlined in the NICE Useable Product Strategy) to maximise the impact of NICE guidance using digital products, services and componentised content.
This will require significant leadership of highly complex transformational change.
Interviews are anticipated to take place on Monday 24th February in our London office, E20 1JQ
Main duties of the job
The Head of Product is a new and exciting role in a dynamic but complex organisation. The successful candidate will be an experienced product leader who can successfully develop and lead high performing multidisciplinary teams through the full product life cycle, to enable NICE to progress its vision to become a user focussed, product led organisation.
Although this is not a technical role, you will need to work closely with technology developers to design and build solutions and demonstrate a good understanding of software development best practice.
The key areas of responsibility for the Head of product will be:
- Product Strategy
- Product Leadership
- Product Delivery & Continuous Improvement
Working for our organisation
The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care.
We improve outcomes for people using the NHS and other public health and social care services by:
- producing evidence-based guidance and advice for health, public health and social care practitioners
- developing quality standards and performance metrics for people providing and commissioning health, public health and social care services
- providing a range of information services for commissioners, practitioners and managers across the spectrum of health and social care
The Impact and Partnerships Directorate works to build effective partnerships with NICE’s users, ensuring their voice and needs are used to improve usability and impact through improved uptake of our guidance. In doing so we ensure we get the best care to people fast. The Head of Product is one of four senior leaders in the directorate, who are responsible for setting the strategic direction, planning and delivery and leadership of four work programmes:
- Implementation and Insight
- People and Communities Involvement and Engagement
- Publishing
- Products
We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.
Detailed job description and main responsibilities
To be considered for this role, you should be able to demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.
Please see job description attached for full list of responsibilities.
Person specification
Education/Qualifications
Essential criteria- Doctorate OR equivalent level of specialist experience demonstrating highly skilled proficiency in product management and digital transformation/change management
Experience
Essential criteria- Significant experience in Product Management within a direct to business-to-consumer, and business-to-business environment, with the ability to set a vision, strategy and roadmap, align external stakeholders across the health and care system and translate into actionable user stories, with proven examples
Experience
Essential criteria- Demonstrable experience of building externally facing user-focused products, including managing Product Managers and influencing business strategy, with proven examples
Experience
Essential criteria- Demonstrable experience in leading and delivery of transformational change, with proven examples
Skills/Knowledge
Essential criteria- Deep understanding of product users, with the ability to translate their problems into digital solutions through qualitative and quantitative research methodologies.
Skills/Knowledge
Essential criteria- A collaborative approach to building relationships, to respectfully work through the challenging conversations that will allow us to achieve the right outcomes for NICE