Sales Administrator

Hours of Work: Monday to Friday- 9am to 5pm

We are looking for a dynamic and detail-oriented Sales Administrator to join our client in Stourbridge! If you have previous sales experience and are ready to play a key role in a fast-paced environment, this could be the perfect opportunity for you.

Key Responsibilities:

• Assisting the day-to-day operations of vehicle sales, ensuring the sales team is fully supported with all administrative functions.
• Handling customer queries and providing information on vehicle specifications, financing options, and offer solutions to any issues in a timely and professional manner.
• Process all sales documentation, ensuring accuracy.
• Dealing with and processing sales contracts, finance agreements, and vehicle registration details.
• Co-ordinate vehicle orders, track deliveries, and liaise with suppliers to ensure vehicles are ready for delivery to customers in a timely manner.
• Maintain and update accurate records of vehicle sales, stock levels, and customer information in the dealerships CRM System.
• Provide essential administrative support to the sales team, including managing vehicle databases, preparing quotes, and assisting with showroom preparation.
• Ensure all follow-up actions are completed efficiently, whether this involves post-sale customer contact or addressing any queries about vehicle delivery or documentation.
• Maintain clear and effective communication between sales staff, customers, suppliers, and other departments.

Successful candidates will have:

• Experience in a sales administration role within the automotive industry.
• Understanding of vehicle sales processes and documentation.
• Strong attention to detail with an ability to spot errors and inconsistencies in documentation, ensuring compliance with all regulatory requirements.
• Exceptional organisation skills
• Ability to handle multiple tasks simultaneously and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office suite and CRM systems, vehicle management platforms.

Desirable Attributes:

• Experience using Pinewood software system
• Familiarity with vehicle finance and insurance products
• Knowledge of the latest automotive industry trends and products.

If you are interested in the position, please click 'Apply'.