Senior IT Support Engineer
Are you a skilled Senior IT Support Engineer ready to tackle complex IT challenges and elevate your technical career?
We're looking for a talented IT Engineer who’ll be the go-to expert for resolving 3rd line issues and infrastructure obstacles!
You’ll be working with various technologies and supporting a diverse range of clients through an innovative Managed Service Provider approach.
If you believe in career growth, they will provide you with tailored progression paths, hands-on learning and full support in earning certifications that will propel your career forward.
As a Senior IT Support Engineer your responsibilities will include:
- Setting up and manage policies in Microsoft Intune and manage endpoint devices
- Manage DNS records and ensure email protection using DMARC, DKIM, and SPF
- Troubleshoot & manage basic networks, inc firewall configuration & VLAN management
- Handle migrations from platforms like Google Workspace, GoDaddy to Microsoft 365
- Manage Active Directory and Group Policy Objects (GPOs)
- Build strong relationships with clients, acting as a trusted technical advisor
We are looking for a Senior IT Support Engineer who has the following skills and experiences:
- Minimum of 3 years in a 3rd Line Support or similar position, ideally in an MSP
- Strong experience in Microsoft 365, Intune, and endpoint management
- Proficiency in DNS management and configuring DMARC, DKIM, and SPF
- Solid understanding of networking, including firewalls and VLANs
- Ability to use basic power tools for basic infrastructure installations
- Excellent communication skills and a passion for technology
In return, the successful Senior IT Support Engineer will receive a salary of up to £45,000 per annum, plus excellent company benefits and perks including:
- 25 Days hols + Bank hols
- Hybrid working
- Progression within the business
- Access to Training and Paid for Certifications
To make sure you don’t miss out on this fantastic opportunity, apply for this Senior IT Support Engineer role by sending your CV over today!