Temporary Customer Service Advisor

apartmentPage Personnel placePreston calendar_month 

About Our Client

Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on a temp to perm basis!

Job Description

As a Temporary Customer Service Advisor you will:

  • Be first point of contact for customers in relation to any queries they have with their account
  • Endeavour to resolve any issues the customer may have
  • Communicate feedback to senior personnel on the customer experience and issues
  • Adhoc duties as and when required

The Successful Applicant

To be successful in this role:

  • Excellent communication skills that promote great customer conversations
  • Flexible from 6am
  • midnight for rotational shift patterns, i.e.
6
  • 12pm, 9 - 5pm, 3pm
  • 12pm etc
  • Experience within customer service, ideally within telephony roles
  • Able to work in a team setting as well as independently
  • Strong IT skills

Please note you will need able to pass DBS checks and a Drug & Alcohol test.

What's on Offer

In return, our client can offer:

  • Competitive pay rate
  • Great work culture
  • 10% shift pay on top of baisc salary
  • Free on-site-parking
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