Installation Coordinator

• Annual Salary: £28,000 (FTE) pro rata
• Location: Donington PE11
• Job Type: Part-time (25 hours per week)

Join our team as an Installation Coordinator and play a crucial role in the planning and delivery of new installations and larger projects. This position requires excellent communication skills, a high level of organisation, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Day-to-day of the role:

• Schedule all installation works into the diary by allocating engineers to meet the needs of each order.
• Ensure the planning team has the required products and repairs ordered as per process.
• Oversee the delivery of all works being completed within set budget and timescale.
• Liaise daily with engineers to ensure planning is correct and up to date, and that engineers have the support to carry out their work efficiently and on time.
• Coordinate with the Procurement and Stock team to ensure booked work can be completed as planned and all stock is available for prebuild, preprogramming, and engineer collection.
• Provide regular update reports to the Planning Manager and the sales/design team regarding progress and any issues to enable swift resolution.
• Keep customers informed about timescales and any site-related or delivery issues at all times.
• Maintain records of any additional stock needed or extra works and ensure that systems are kept up to date.
• Inspect paperwork at the end of each job to ensure full and adequate completion of required paperwork, ensuring any extras have been allocated and are easily identifiable for the invoicing process.
• Plan training and commissioning visits for new installations as required.
• Carry out and comply with all company policies, procedures, and instructions and perform any other reasonable duties deemed necessary by the company.

Required Skills & Qualifications:

• Highly organised with the ability to oversee multiple tasks within varying timescales.
• Previous planning experience in a similar role.
• Able to work in a highly pressured environment.
• Effective team player with excellent customer service skills.
• Excellent IT skills.
• Ability to use company vehicles for site deliveries (valid driving license required).

Benefits:

• Wellbeing support including access to online GP, bereavement guidance, and more through MetLife.
• MHFA England Mental Health First Aiders.
• Perks at Work – Discount Scheme.
• 23 days holiday.

How to apply:

To apply for the Installation Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.