Facilities Domestic (Cleaner) (Rochdale)

Due to organisational growth and successfully gaining contracts and grants across the North West, We currently, have excellent opportunities with WHAG.

To find out more about WHAG and our Values our website at www.whag.info

• Provide a comprehensive cleaning service at WHAG’s, properties and offices
• Ensure turnaround of properties meets targets
• Ensure properties remain in excellent condition
• Comply with safe working practices and high standards. Maintaining H&S regulations, housing legislation and follow WHAG policy and procedure

• Ability to attend and complete WHAGs standard employee training requirements, sometimes outside normal working patterns.
• Ability to work across WHAG’s contract area and travel for training and meeting purposes.
• Access to a car for work purposes and Full UK driving license .
• Ability to work flexible hours including evenings, and weekends when required.

Job Description

The list does not cover the full scope of tasks and responsibilities of a Facilities Domestic but illustrates some of the areas of emphasis for this post.

• To be accountable and responsible to the Facilities Team Lead and ultimately the Chief Executive Officer (CEO) for the effective cleaning at all WHAGs owned or rented properties/offices.
• To ensure the working environment meets health and safety requirements.
• To ensure that the delivery of cleaning services for the organisation, clients, funders, and stakeholders is underpinned by a commitment to anti-discriminatory practice and equality of opportunity.

• To demonstrate a proactive and positive approach to cleaning; showing willingness to take initiative and tackle tasks with a cheerful and enthusiastic attitude to work.
• To ensure our customers and their properties are cared for and cleaned to the highest possible standards, in line with budgets, service level agreements and regulatory requirements.
• Communicate with a professional manner.
• To ensure communal areas in WHAG buildings are cleaned and maintained to the highest standard. Sweeping, mopping floors, sanitising areas etc (this list is not exhaustive)
• To maintain all accommodation in good repair, keeping records of all repairs due to damage and/or wear and tear accurately and timely.
• To clean vacant properties for re-letting, assisting on occasions inventory restocking to ensure turnaround targets are met.
• Work closely with Facilities Team Lead to clean and resolve reported issues inside properties in a timely manner; liaising daily to ensure scheduled jobs are completed.
• To keep an inventory and monthly audit of all cleaning equipment and products, reordering accordingly.
• Ability to support the wider facilities team with practical tasks, cover for annual leave sickness etc.
• Occasional travel to complete cleaning across Wigan and Cheshire West and Chester service areas.
• Maintain effective information systems, processes and record keeping ensuring all works are documented and ensure all parties involved are informed of all progress.
• To conform to all data protection rules, and regulations, and keep sufficient records for audit purposes.
• Comply with safe working practices & report faulty equipment and potential hazards.

• To ensure that the values and principles underlying WHAG’s services are maintained and developed.
• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
• To work at times other than office hours to attend meetings, participate in networks, and fundraising events and ensure that the service is accessible.
• To undertake any other duties that may be required which are appropriate to your role.
• To be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment.