[ref. k96509516] Leeds - Customer Service Team Member

placeLeeds calendar_month 
Join one of the fastest-growing companies in their industry, who work collaboratively as a strong team.

You will be passionate about providing customers with an outstanding experience. You will be professional, friendly, and reliable.

Responsibilities:

  • Answering inbound calls and emails from customers
  • Providing friendly and professional advice on a wide range of products
  • Resolving challenging customer enquiries and escalating where appropriate

Skills and Experience:

  • Excellent written and verbal communication skills
  • Confidence and an exceptional telephone manner with the ability to build rapport with customers
  • Some experience in a customer service environment
  • High standard of computer literacy, with good Microsoft Office skills
  • Reliable and committed to providing first-class advice and service

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