Admin Assistant - Bank
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients.We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency.Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
The Newcastle Hospitals and Community Services Staff Bank provide temporary staff to various wards and departments across the Trust. We are looking for experienced administrators to join our team of valued bank staff.
The availability of bank work can fluctuate and whilst there is no commitment to work a specific number of hours, applications are sought from individuals who are looking for regular work.
Currently, we are not recruiting staff for evening or weekend work.
You would be an integral member of our committed team of bank administrators to work within the Trust in a variety of interesting assignments and roles. Opportunities may be available to work at higher bands, depending upon previous experience/qualifications.
Main duties of the job
Our Admin & Clerical Bank is used to cover longer-term placements within the Trust. Therefore you should be available to cover regular full or part time hours during core office hours, Monday-Friday, subject to availability.
Working for our organisation
We are committed to improving the working lives of our staff and maintaining a healthy and efficient work force while providing excellent care to our patients. Listed below is a summary of the Trust terms and conditions of registration to the Staff Bank, and staff benefits available.
- All posts are subject to NHS pre-employment checks including occupational health clearance and DBS (where appropriate).
- All pay progression is conditional upon a positive outcome at annual appraisal.
- All successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay. You will be required to sign a DBS payment form which will be issued to you as part of your recruitment process.
- All new employees will be required to attend the Trust induction programme and complete appropriate mandatory training requirements.
- Where professional registration is required for a post it is the responsibility of the employee to maintain their registration.
- The Trust operates a no smoking policy.
Detailed job description and main responsibilities
To provide effective and efficient administrative support to various departments throughout the Trust as required ensuring that a high quality of customer care is delivered.
Person specification
Qualifications
Essential criteria- Educated to GCSE level or equivalent qualification / experience
- NVQ 2 or equivalent qualification
Knowledge & Experience
Essential criteria- Previous administration experience
- Awareness of NHS systems and functions
- Awareness of good customer practice
- Previous experience of liaising with professional staff.
- Experience of budget or financial administration
Skills & Abilities
Essential criteria- Good IT skills with knowledge of Microsoft Packages
- Excellent communication/interpersonal skills, organisation skills.
- Demonstrate team working
Important note on completion of reference section of Application Form
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment.Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.