Medical Secretary (XN04)
NHS Jobs Leeds
Senior Medical Secretary role In managing diaries for the clinical team the post holder will be expected to co-ordinate the cancellation or alternative provision of outpatient and inpatient activity ensuring the communication meets Trust targets where appropriate and escalating to the PSC/Business Manager in cases where the cancellation of clinical activity may prevent national targets from being met.
Managing and prioritising departmental workload on a day-to-day basis. Ensuring all phone calls are answered within the department during core office hours Opening and dealing with departmental post Monitoring turnaround times for clinical correspondence and taking corrective action as required, in conjunction with the assistant PSC/PSC, in order to meet 5-day turnaround standard.
Providing PSC/Business Manager and Consultant staff with relevant information relating to administrative service. Take minutes at secretarial staff meetings and attending other administrative meetings as required. Responsible for ensuring office equipment is in working order and escalating to the PSC where appropriate.
Taking phone calls and covering departmental phones when required. Co-ordination of annual leave for consultants, liaising with the Business Manager for approval and then completing the necessary documentation to organise the cancellation of outpatient activity as required.
Diary management for consultant staff including organising meetings, preparing meeting paperwork and taking minutes as required. Organising travel arrangements for consultant staff if required Administration duties to support departmental clinical audit and clinical governance where required, such as the collation of information for reports.
Other general administrative duties that may be required to fulfil the role. Scan documents when required and add onto PPM+ Type from general departmental pool. Type up monthly consultant rota and send out as appropriate. Surgical scheduling role On a regular basis to review relevant waiting time reports (e.g.18-week reports) for the Consultants responsible for ensuring in all cases that the next steps for the patient are identified and booked.
Regularly monitor and validate all acute patients waiting for surgery and escalate to clinicians/PSC/Business manager if necessary. Regularly monitor active surgical waiting list and active monitoring lists on PAS ensuring that patients are on the correct lists and that information is regularly updated.
Book surgical patients onto the Theatre Management system in the appropriate theatres under the correct surgeon and amend when necessary. Type Surgical Operation notes and Surgical outpatient clinic letter on Epro following trust targets of a 5-day turnaround.
Contact patients regarding any cancellations or amendments to surgery dates, using compassion when relaying upsetting information and maintaining regular contact to arrange new dates, ensuring continued monitoring of dental work needed, forthcoming exams, holidays and unexpected illnesses etc.
Prepare and attend a weekly scheduling meeting with a view to scheduling patients from the waiting list, rebooking cancelled patients, raise any queries/concerns that have arisen from other colleagues or patients throughout the week. Populate a forthcoming surgical planning diary and ensure it is kept accurate at all times, updating where necessary.
Managing and prioritising departmental workload on a day-to-day basis. Ensuring all phone calls are answered within the department during core office hours Opening and dealing with departmental post Monitoring turnaround times for clinical correspondence and taking corrective action as required, in conjunction with the assistant PSC/PSC, in order to meet 5-day turnaround standard.
Providing PSC/Business Manager and Consultant staff with relevant information relating to administrative service. Take minutes at secretarial staff meetings and attending other administrative meetings as required. Responsible for ensuring office equipment is in working order and escalating to the PSC where appropriate.
Taking phone calls and covering departmental phones when required. Co-ordination of annual leave for consultants, liaising with the Business Manager for approval and then completing the necessary documentation to organise the cancellation of outpatient activity as required.
Diary management for consultant staff including organising meetings, preparing meeting paperwork and taking minutes as required. Organising travel arrangements for consultant staff if required Administration duties to support departmental clinical audit and clinical governance where required, such as the collation of information for reports.
Other general administrative duties that may be required to fulfil the role. Scan documents when required and add onto PPM+ Type from general departmental pool. Type up monthly consultant rota and send out as appropriate. Surgical scheduling role On a regular basis to review relevant waiting time reports (e.g.18-week reports) for the Consultants responsible for ensuring in all cases that the next steps for the patient are identified and booked.
Where this is not possible to liaise with the Business Manager/PSC for appropriate action to be undertaken. To liaise with the MDT co-ordinator regarding patients allocated for surgery. To support the clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey (This would include but is not limited to: liaising with the relevant MDT teams about fast track patients and escalating clinically urgent patients to the relevant staff groups for action where required).
Deal directly with patient enquiries on behalf of consultant/clinical team. Liaise with specialist nurses/pre-assessment team to arrange pre-assessments for surgical patients and to escalate any issues whilst on the surgical waiting list. Arrange surgical outpatient appointments for patients who are selected to proceed with surgery and ensure they are correctly booked and coded within PAS.Regularly monitor and validate all acute patients waiting for surgery and escalate to clinicians/PSC/Business manager if necessary. Regularly monitor active surgical waiting list and active monitoring lists on PAS ensuring that patients are on the correct lists and that information is regularly updated.
Book surgical patients onto the Theatre Management system in the appropriate theatres under the correct surgeon and amend when necessary. Type Surgical Operation notes and Surgical outpatient clinic letter on Epro following trust targets of a 5-day turnaround.
Contact patients regarding any cancellations or amendments to surgery dates, using compassion when relaying upsetting information and maintaining regular contact to arrange new dates, ensuring continued monitoring of dental work needed, forthcoming exams, holidays and unexpected illnesses etc.
Prepare and attend a weekly scheduling meeting with a view to scheduling patients from the waiting list, rebooking cancelled patients, raise any queries/concerns that have arisen from other colleagues or patients throughout the week. Populate a forthcoming surgical planning diary and ensure it is kept accurate at all times, updating where necessary.
Inform wards and any other department necessary of pending surgery date and patient details. Ensure all cancellations are recorded accurately on PAS, new dates are given within trust guidelines and all relevant staff are informed of cancellation reasons.
Service Care Solutions LtdLeeds
Medical Secretary - GP Practice Brand new opportunity for a Medical Secretary to join a GP Practice, Based in LeedsThe role sits within the GP Practice Team with the role predominately providing a first-class secretarial service to the practice...
Service Care SolutionsLeeds
Medical Secretary - GP Practice
Brand new opportunity for a Medical Secretary to join a GP Practice, Based in Leeds
The role sits within the GP Practice Team with the role predominately providing a first-class secretarial service to the practice...
NHS JobsLeeds
To provide secretarial support to the practice manager, doctors, and health professionals, involving word processing and audio typing skills with general clerical work. Job responsibilities: To provide an efficient audio, copy typing and word...