Clinical Operations Manager
NHS Jobs Banbury
Clinical/Professional Development Show leadership to all the reportees clinical managers and provide guidance and help with complex medical issues using the senior GPs to support Maintain personal contact with patients, relatives and carers, being sensitive to their need for courtesy, dignity and privacy working closely with their management team Communicate and work with the multi professional team to promote comprehensive, high quality patient care.
Be proactive in leading, developing and undertaking innovative practice within the department/service Lead regular caseload profiling and contribute to community health needs assessment, agreeing health improvement priorities. Lead by example and assist when the clinical workload demands Service Delivery Monitor and evaluate access performance and report areas of concern of underperformance.
Ensure the practice delivers excellent patient care and puts the interest of the patients at the forefront of decisions. Ensure the practice complies with NHS contractual obligations in relation to patient care Take lead responsibility for ensuring that patient experience of the service is positive and for monitoring and leading improvements in conjunction with annual patient surveys and Quality Assurance Framework.
Work with the Primary Care Director & Business Manager plus Senior management team to develop and improve service to the highest of standards. Represent BCHC at external meetings as required, ensuring relevant information is fed back to the wider leadership team, and communicated to the practice as appropriate.
To support the Business Manager in delivering high quality care that delivers best value and to monitor and evaluate the quality-of-care provision, identify and promote areas for service development in accordance with BCHC and clinical requirements.
To work within and across professional and organisational boundaries, liaising with GPs, other professionals and key stakeholders for BCHC. Taking responsibility for maintenance of the clinical areas, services and equipment whilst working with the relevant managers and direct reports.
People Management and Development Provide clear and consistent leadership to the staff within the departments and be responsible for the continuous management of services. Provide visible, accessible and authoritative presence in clinical settings.
Give information and share learning as required, including notification of incidents and accidents to staff, patients and visitors. To be responsible for safe and secure approach to medicines management (where appropriate) including non-medical prescribing and to ensure that all duties in relation to medicine management meet required professional and practice/business standards.
Contribute to and participate in the management of the BCHC, attending meetings and accepting delegated duties appropriate to the role. Ensure all key HR policies, such as absence management, are adhered to. Oversee the recruitment and retention of clinical staff within your operational areas.
Evaluate the clinical team structure to ensure workforce requirements and job roles meet with the operation of the practice and future progression. Manage and develop clinical workflows and staffing levels within the teams to ensure delivery of the best service.
Ensure effective management of direct reports, including holiday and sickness management, performance management, annual leave requests and appraisals, in line with organisational policies. Work with HR to manage any HR issues as per PML policy.
Responsible for efficient use of the clinical workforce, ensuring the structure and skill mix of the team reflects the activity demands of the practice. Implement and maintain a skill mix and staff deployment/changes as appropriate, reviewing work allocation to meet the changing needs of patients within the financial budget.
Teaching and Training Ensure that clinical based teaching programmes are in place throughout the practice and that staff attend mandatory training sessions and accurate records are maintained. Ensure that nursing staff within the service receive appropriate training and professional education in accordance with the recommendations of the professional bodies.
To maintain own professional and personal development. Be responsible for clinical supervision framework within designated areas and provide clinical supervision, mentorship, career development and coaching to designated staff members. Finance and Performance Take responsibility alongside the current leads for clinical service delivery with the available resources and monitoring of performance against set targets (activity, finance, outcomes, and utilisation).
Analyse performance data highlighting area of variance and develop action plans to address and improve performance. Implement and monitor action plans. Lead to make effective contributions to clinical service improvement and cost pressures whilst maintaining integrity and safety of service provision.
Authorise expenditure within the approved level and agreed budgets all in accordance with agreed policy and standing financial instructions, ensuring value for money. Ensure the effective and efficient use of resources available including taking responsibility for the care and safe keeping of equipment issued for personal, team and/or patient use and report any defect or loss.
Ensure adherence to procurement processes and stock management within the team. Maintain a good understanding of all contracts and service specifications. Provide financial oversight and approve expenditure, including payroll/salary changes for your departments and within your authorised approval level.
Provide direction and leadership to ensure targets and service KPIs are met where possible, ensuring areas of under-performance are actively managed and escalated as required. Approval and submission of monthly accrual figures for income achieved not paid.
Governance and Risk Ensure the implementation of key clinical governance standards and risk management arrangements within all services. Ensure compliance with all industry regulations and legal requirements. Work with Registered Managers to ensure the Practice complies with all CQC requirements.
Ensuring practice compliance with data protection legislation. Actively manage complaints, concerns and incidents with other clinical and operational personnel as necessary, addressing any issues that arise from the investigation as appropriate.
Adhere to Health and Safety policies and procedures and keep up to date on current legislation that may affect the practice operation. Service Development Embrace a mindset of continuous improvement in all services. Support organisational change to services.
Be proactive in leading, developing and undertaking innovative practice within the department/service Lead regular caseload profiling and contribute to community health needs assessment, agreeing health improvement priorities. Lead by example and assist when the clinical workload demands Service Delivery Monitor and evaluate access performance and report areas of concern of underperformance.
Ensure the practice delivers excellent patient care and puts the interest of the patients at the forefront of decisions. Ensure the practice complies with NHS contractual obligations in relation to patient care Take lead responsibility for ensuring that patient experience of the service is positive and for monitoring and leading improvements in conjunction with annual patient surveys and Quality Assurance Framework.
Work with the Primary Care Director & Business Manager plus Senior management team to develop and improve service to the highest of standards. Represent BCHC at external meetings as required, ensuring relevant information is fed back to the wider leadership team, and communicated to the practice as appropriate.
To support the Business Manager in delivering high quality care that delivers best value and to monitor and evaluate the quality-of-care provision, identify and promote areas for service development in accordance with BCHC and clinical requirements.
To work within and across professional and organisational boundaries, liaising with GPs, other professionals and key stakeholders for BCHC. Taking responsibility for maintenance of the clinical areas, services and equipment whilst working with the relevant managers and direct reports.
People Management and Development Provide clear and consistent leadership to the staff within the departments and be responsible for the continuous management of services. Provide visible, accessible and authoritative presence in clinical settings.
Give information and share learning as required, including notification of incidents and accidents to staff, patients and visitors. To be responsible for safe and secure approach to medicines management (where appropriate) including non-medical prescribing and to ensure that all duties in relation to medicine management meet required professional and practice/business standards.
Contribute to and participate in the management of the BCHC, attending meetings and accepting delegated duties appropriate to the role. Ensure all key HR policies, such as absence management, are adhered to. Oversee the recruitment and retention of clinical staff within your operational areas.
Evaluate the clinical team structure to ensure workforce requirements and job roles meet with the operation of the practice and future progression. Manage and develop clinical workflows and staffing levels within the teams to ensure delivery of the best service.
Ensure effective management of direct reports, including holiday and sickness management, performance management, annual leave requests and appraisals, in line with organisational policies. Work with HR to manage any HR issues as per PML policy.
Responsible for efficient use of the clinical workforce, ensuring the structure and skill mix of the team reflects the activity demands of the practice. Implement and maintain a skill mix and staff deployment/changes as appropriate, reviewing work allocation to meet the changing needs of patients within the financial budget.
Teaching and Training Ensure that clinical based teaching programmes are in place throughout the practice and that staff attend mandatory training sessions and accurate records are maintained. Ensure that nursing staff within the service receive appropriate training and professional education in accordance with the recommendations of the professional bodies.
To maintain own professional and personal development. Be responsible for clinical supervision framework within designated areas and provide clinical supervision, mentorship, career development and coaching to designated staff members. Finance and Performance Take responsibility alongside the current leads for clinical service delivery with the available resources and monitoring of performance against set targets (activity, finance, outcomes, and utilisation).
Analyse performance data highlighting area of variance and develop action plans to address and improve performance. Implement and monitor action plans. Lead to make effective contributions to clinical service improvement and cost pressures whilst maintaining integrity and safety of service provision.
Authorise expenditure within the approved level and agreed budgets all in accordance with agreed policy and standing financial instructions, ensuring value for money. Ensure the effective and efficient use of resources available including taking responsibility for the care and safe keeping of equipment issued for personal, team and/or patient use and report any defect or loss.
Ensure adherence to procurement processes and stock management within the team. Maintain a good understanding of all contracts and service specifications. Provide financial oversight and approve expenditure, including payroll/salary changes for your departments and within your authorised approval level.
Provide direction and leadership to ensure targets and service KPIs are met where possible, ensuring areas of under-performance are actively managed and escalated as required. Approval and submission of monthly accrual figures for income achieved not paid.
Governance and Risk Ensure the implementation of key clinical governance standards and risk management arrangements within all services. Ensure compliance with all industry regulations and legal requirements. Work with Registered Managers to ensure the Practice complies with all CQC requirements.
Ensuring practice compliance with data protection legislation. Actively manage complaints, concerns and incidents with other clinical and operational personnel as necessary, addressing any issues that arise from the investigation as appropriate.
Adhere to Health and Safety policies and procedures and keep up to date on current legislation that may affect the practice operation. Service Development Embrace a mindset of continuous improvement in all services. Support organisational change to services.
To deliver effective projects and services for the practice. Reporting Lines Directly reporting to the Business Manager with additional clinical input to the Medical Director and dotted line to the Director of Primary Care
Outcomes First GroupTewkesbury, 33 mi from Banbury
of the
service, working closely with the Clinical Locality Lead and Head of Clinical Operations (South). This is an opportunity to enrich the lives of the people
we support and make a positive difference, in a role where you have autonomy.
We offer a friendly...
Outcomes First GroupWorcester, 36 mi from Banbury
of the
service, working closely with the Clinical Locality Lead and Head of Clinical Operations (South). This is an opportunity to enrich the lives of the people
we support and make a positive difference, in a role where you have autonomy.
We offer a friendly...
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