Customer Service Advisor

placeBanbury calendar_month25/04/2024

Do you thrive in a fast paced and varied role? Have strong organisation skills and ability to build strong customer relationships? As Customer Service Advisor no two days will be the same. You'll be responsible for ensuring the services provided to customers is second to none; ensuring their orders and requirements are processed accurately and efficiently, whilst managing their expectations along the way.

Want to know more?

What an average day in this role looks like for you as, Customer Service Advisor:

Order processing which will include, inputting data and liaising with other departments in the business to ensure deadlines are met
Customer service will include; general enquiries regarding stock, technical queries, deliveries, invoicing and direct orders
Liaising with Sales Managers or Field Reps in specific areas daily, to ensure the smooth running of their accounts and administration
Managing the control of special orders
Claims and credit processing for customers
Complaint handing and resolution
General Administration duties and housekeeping

You'll need to have/be, as Customer Service Advisor:

A flexible approach to your role, whilst being able to prioritise workloads effectively
Experience of working with high call volumes
Experience in a similar role is a must
Exceptionally organised, whilst being able to work to deadlines
Strong interpersonal skills
A good working knowledge of Microsoft Office applications including; Outlook, Word and Excel
Self-motivated and able to work independently and as part of a bigger team
Thrive from a fast paced and busy environment

What's in it for you?

You'll be part of a fantastic organisation, who promote from within. They offer training, development and progression as standard. A starting salary of up to £25,000, free onsite parking, Christmas office closure and the chance to be part of a company who recognise their employees.

Working hours are Monday to Friday between 8:30am to 5:30pm.

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Customer Service Advisor

apartmentPertempsplaceBedworth, 29 mi from Banbury

Job Title: CustomerServiceAdvisor
Duration: 6 months initially but could go permanent.
Company: Warwickshire County Council
Hours: Monday to Friday 9am-5pm (4pm finish on a Fri)
Location: Remote with occasional office days in Bedworth

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