[ref. c97323317] Technology Manager - Hospitality - Bath
COREcruitment Bath Part-time
Technology Manager
- Hospitality Dorset, 3 days office HybridTo lead the digital transformation of a proud, innovative hospitality brand.
In a rare and exciting opportunity, we’re looking for an experienced IT or Hospitality Technology Manager to take the reins of tech innovation across a state-of-the-art hospitality estate.You will be the driving force behind the Hospitality Technology Team, responsible for maintaining and evolving IT systems, improving user support, and delivering transformational projects.
From day-to-day support to shaping long-term digital strategies, this role will touch every part of the business – from operations to front-of-house hospitality tech.This is a great role to make a direct impact in a business that blends tradition with cutting-edge tech.
The role:- Lead 2nd/3rd line technical support, maintain core systems EPOS, ERP, CRM, and oversee infrastructure upgrades, cloud migrations, and service desk improvements.
- Manage digital menu updates, implement customer engagement and workforce platforms, and ensure smooth transitions of new systems into BAU.
- Drive the adoption of AI tools, chatbots, and automation to enhance user experience, boost efficiency, and enable smarter, data-driven decisions.
- Lead complex IT projects, manage change across departments, and ensure risk mitigation, compliance, and operational continuity.
- Define technical strategy, collaborate cross-functionally, and champion emerging hospitality technologies that align with business goals.
- Proven leadership in IT or technical project management
- Deep experience with hospitality systems EPOS, booking, CRM, etc.
- Strong Microsoft Cloud 365 and virtualisation experience
- Excellent communication skills technical and non-technical
- Experience in change/project management and vendor relations Technical Experience
- Cloud IaaS/SaaS
- Microsoft Power Platform, scripting, automation
- Cybersecurity awareness & compliance
- Digital storage, servers, workstations
- IT support desk and service management
Swindon, 25 mi from Bath
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