Outreach Support Worker
Southampton
£19,277 progressing up to £20,292 (for 30 hpw)
Permanent
Part Time – 30 Hours per week
Working 30 hours a week. Monday to Friday, between the hours of 7am to 6pm
Are you looking for a challenging and rewarding role where you are able to support people every day? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
Our client has an opportunity for an Outreach Support Worker to join their unique team to provide support to their homeless clients.
Within this role you will provide personalised and intensive support via assertive outreach to long-term rough sleepers in the city. Managing a caseload of clients, you’ll maintain clear and accurate records of the support offered, actions to be completed and outcomes achieved.
With a positive attitude towards your work and others, you’ll create dynamic risk assessments with a flexible and creative approach and liaise with statutory and voluntary agencies on behalf of clients including Homeless Day Centre.
About you
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match theirs; you will be committed to helping others and enjoy the real job satisfaction that this brings.
You’ll have:
Clear verbal and written English skills
Good IT and keyboard skills
A polite yet assertive manner with the ability to self-motivate
A passion for working in a client/customer facing role
Knowledge of the benefits system and tenancy legislation
An interest and genuine concern for homelessness and related issues
Knowledge of voluntary and statutory agencies
Experience of working with clients with a history of entrenched rough sleeping, substance misuse and/or mental health issues would be preferable and trauma informed care knowledge beneficial, but this is not essential.
A full drivers’ licence and access to a vehicle would be preferable
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Staff benefits include:
Pension with life cover
Generous holiday allowance
Extra mile awards for outstanding work
Work offers including discounted shopping vouchers, days out and holidays
Cycle to work scheme
Confidential employee assistance programme including access to counselling
Employee voice – their Staff Council
Recruitment referral scheme
They support and develop their staff by providing:
A comprehensive induction and training programme
Management training
Trauma-informed care training
Specialist training, coaching and development opportunities linked to personal development plans
Access to accredited qualifications
Mental Health First Aid training and provision
Access to counselling psychologists via their Psychology Service