[ref. r5133120] NHS - Care Support Worker - Adult Inpatient Wards
Assisting with care given to pressure areas of patients and the appropriate use of pressure relieving devices Assisting the patient with their personal hygiene needs, ensuring privacy and dignity is maintained and promoting independence Preparing patients prior to meals, including helping to order food from menus and assisting with feeding.
Helping patients to maintain adequate oral fluid intake and ensuring that accurate records are kept Assisting patients to dress and undress. Assisting with toileting and escorting patients to and from the toilet Making beds, including stripping of bed linen Assisting in the care of terminally ill patients and with the performance of the Last Offices GENERAL REQUIREMENTS Assist with maintaining cleanliness of patients' furniture Deliver requests between departments, answer the telephone and take messages when required Assist with the reception and care of patients and relatives and all visitors to the wards Assist with filing, completion of records and paperwork COMMUNICATION Report conditions of patients to nursing staff in charge of the ward Report mishap or accident to nursing staff in charge of the ward using risk incident reporting as appropriate Deal with patients with sensory impairment in a sensitive and appropriate manner PERSONNEL Maintain confidentiality at all times - on and off duty Be aware of the safety regulations regarding fire precautions Be aware of the Health and Safety at Work Act and the Environmental Health Regulations and COSHH.
EDUCATION Attend mandatory training Attend orientation and in-service training programmes as requested Maintain awareness of ward policies and procedures Assist the Registered Nurse in undertaking surveys or audit as necessary Attend all training sessions, complete work based activities and keep up to date alldocumentation to meet Care Certificate requirements MANAGEMENT OF RESOURCES Observe a personal duty of care when handling patients' personal possessions and the procedure for safekeeping Assist in monitoring and managing stock control/stock levels Be aware of the effective use of resources