Security Officer
Job overview
An exciting opportunity has arisen to join the Liverpool University Hospitals NHS Foundation Trusts Security Team. The role will be based at the Aintree, Royal Liverpool and Broadgreen sites.
Working within a specialist team you will be responsible for assisting in providing a professional and effective Traffic Officer service tailored to meet the needs of the Liverpool University Hospitals NHS Foundation Trust by:
Maintaining good order and preventing public disorder on all Trust sites. Protecting patients, staff, contractors and visitors against acts of violence, aggression and abuse.
Protecting Trust property against loss, theft and damage.
Protecting property belonging to patients, staff, visitors and contractors against loss, theft and damage.
Maintaining Traffic routes throughout the Trust site
Patrolling Trust Car parks
Issuing notices or Breach of Contract (BOC) fines for any unauthorised Parking.
Main duties of the job
To provide a professional and effective Security / Traffic Officer service tailored to meet the needs of the Liverpool University Hospitals NHS FT.
To maintain good order and prevent public disorder on all Trust sites.
The protection of patients, staff, contractors and visitors against acts of violence, aggression and abuse.
The protection of Trust property against loss, theft and damage
The protection of property belonging to patients.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page
Detailed job description and main responsibilities
The post holder will provide emergency response to incidents on all Trust premises.
To protect staff, patients and visitors from acts of violence and aggression giving regard to their own safety.
To de-escalate incidents of disorder.
To maintain accurate written records of security incidents and complete the appropriate electronic incident forms, police witness statements and duty log.
To complete pocket note books to a recognised evidential standard for future investigative requirements.
To liaise with the Police as required including the submission of statements, preservation and correlation of any evidence that may be required.
To prevent the loss of property and carry out preliminary investigations into losses to the Trust, staff and patients.
To assist with the secure movement of cash, including money fromApril 2021 vending machines, catering outlets, Fundraising and General Office.
To patrol the Trust sites as directed by the Security Operations Manager or duty supervisor.
To promptly respond to security systems including intruder, personal attack and access control alarms and take necessary action in the interests of safety and security.
Instigate Police response to suspicious incidents on Trust sites.
Respond to Major Incident instigation in line with the Major Incident Policy.
Escort lone workers or vulnerable staff where there is an identified risk and support lone workers in line with the Trust’s Lone Worker Policy.
To main records in respect of all lost and found property incidents occurring within the premises and to take action on such reports as directed.
To operate a secure key register.
To monitor fire alarm system, and investigate fire alarms and direct fire brigade on call out.
Maintaining clear routes for emergency services.
To complete all mandatory training and undertake any other training and updates relevant to the post.
Undertake any other duties relating to security which may be requested by the Security Operations Manager or duty supervisor.
Maintain a working knowledge of Trust Policies – Security, Dealing with Violence and Aggression and Lone Worker Control Room.
Answer all emergency telephone calls in courteous and professional manner.
Delegate and prioritise tasks to patrol officers.
Monitor Closed Circuit Television (CCTV) for all Trust sites.
Report identified faults in security systems to Estates Department.
Provide guidance and facilitate access to the CCTV system for the purpose of Police investigations.
Maintain CCTV logs in accordance with the Data Protection Act 1998Car Parking.
Carry out regular patrols of the Trust car parks.
Report incidents of unauthorised parking to the control room and/or the Car Parking manager and assist in the tracking of owners should they be required to move their vehicle.
Instigate Police response to any suspicious incidents or offences.
To assist as required in regulating the movement of traffic, and to organise and control the parking of vehicles on Trust property.
Person specification
Qualifications
Essential criteria- SIA Frontline Manned Guarding
- Licence or NVQ level 2 Security
- SIA Public Space Surveillance licence
Experience
Essential criteria- Proven experience in security industry
- Experience in restraint techniques
- An understanding of the mental Health Act 2007
- Competent in the use of CCTV equipment
Knowledge
Essential criteria- Understanding of the Data Protection Act 1998 (personal data and CCTV)
- Competent use of two way radio procedure
Skills
Essential criteria- Ability to use Microsoft Office Word and Outlook applications
- Good verbal communication skills
- Level of personal fitness that enables prolonged foot patrols and standing
- Ability to prioritise incidents based on dynamic risk
- Ability to produce evidential written reports both hand written and electronically
- Flexible approach to working
- Able to work shifts over 24/7 period
- Ability to maintain an accurate pocket notebook
- Good written communication skills
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18^th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment.Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £23 (standard disclosure) or £43 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment.Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced).
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.