Operations Manager (Insolvency and Restructuring)

Operations Manger

Whilst ensuring the firm is fully complaint with regulatory requirements and best practices, alongside reporting to: Company Directors and IP’s

• Suggest, develop and lead strategies with the Board allowing the firm to reach its target growth EBITDA over the next 3 years.
• Review all supply chain contracts and outgoings with a view to operationally leading commercial discussions with suppliers for improved terms and better financial performance for the business.
• All software/systems maintenance, agreements, updates.
• Working directly with the Directors and IP’s of the firm, develop processes and policies to driving continuous improvement.
• Work with senior leadership team to work and define firms objectives and cultures.
• Oversee case deadlines and work load allocation, ensuring maximum efficiency.
• Work with outsourced HR, IT and marketing providers.
• Implement process improvements to enhance productivity and accuracy.
• Monitor risk and develop control measures to mitigate compliance issues including compliance with annual and general AML regime.
• Drive adoption of new technologies. Specifically, operationally and commercially the implementation of AI and ongoing improvement of sales and compliance via the firms Google Ads (PPC) and SEO sales campaigns.
• Marketing events/ conferences organisation & merchandise.

• Contribute to resource planning and budget allocation.
• Report on operational performance to include monthly work in progress reports and cashflow / billing reports.
• Assist with annual preparation and delivery
• Cashflow forecast firm wide.
• WIP reporting
• Organisation of staff events

• Put in place appropriate training and development for staff.
• New starter packs & set up.
• Leaver removal from systems and HR
• Employee contracts, issue of, other sensitive HR matters.
• Annual AML work.
• Policy and procedure improvement. Consider existing HR driven policies and wider firm general policies with a view to driving ongoing progression and development of these.
• Liaise with head of compliance concerning ongoing internal review risks and findings from case related spot checks.

Key Performance Indicators: Case progression, reduction in compliance issues, increased value of WIP.

• 7+ years within the insolvency or finance sectors, preferably at management level.
• Thorough understanding of insolvency processes and statutory requirements.
• Strong organisational skills & problem solving
• Commercial awareness
• Proactive and ability to drive change.