[ref. w65113800] Senior Engineer (Hiring Immediately)

Senior Engineer

Camberley, Surrey, United Kingdom

(On-site)

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Unit 11, Camberley, GU15 3YL, GB

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No

Job Description

Senior Engineer - Cloud

Ref: 1034

You will need to be eligible for UK Security Clearance as the end customer is a UK Government body.

The Senior Cloud Engineer will build and enhance the engineering and technical relationship with both internal and external customers. The Senior Cloud Engineer will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams within Telent to ensure a high level of customer satisfaction is at the forefront of all our commitments.

Help build and keep the nation's critical infrastructure connected and protected 24/7.

This role of Senior Cloud Engineer will also see you assist with Professional Services and Sales opportunities within Network Services when required – mainly as a go-to evangelist of all things Cloud (On-prem AND Azure / MS Azure).

Senior Cloud Engineer - What you’ll do:

• To act as a technical lead within their nominated customer account for both internal and external requirements
• To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service
• To train internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure
• To maintain awareness of all customers incidents and report where necessary on nominated accounts
• To add value by highlighting trends, security threats or technical bulletins which may impacts customers
• To be responsible and accountable for all documentation and technical information relating to customer networks
• To adhere to internal and external processes, task allocation, completion, reporting and change - this includes updating all parties and associated documentation
• To assist with Proof of Concept (POC) scenarios, Type Approval activities and pre/post-change lab testing in both customer facing and Telent lab spaces
• To help in the creation of TA, POC, RFC, WI and SoW documentation
• Perform comprehensive peer review of engineering technical documentation
• Assist and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs
• To attend, as required, the following customer facing meetings; support reviews, project roadmap, monthly service reviews and weekly incident reviews
• To take the lead in value-add projects and innovations
• Produce and peer review High Level Designs and Low Level Designs
• Ensure time sheets are accurate and submitted weekly against the correct booking codes which have been approved via the Resourcing Team
• Certifications or training to be linked to business objectives and aligned with job role
• Overtime and expenses are completed and submitted accurately and in a timely manner
• Adhering to GDPR policy around sensitive data held on devices or central shares
• Handling and protection of Telent information and reporting of security incidents as defined in the Information Security Policy and the HR Information Security Policy.

Senior Cloud Engineer - Who you are:

• Demonstrable experience in supporting Enterprise Grade Data Centre (DC) and Cloud Infrastructure, and Cloud based Networks
• Technically apt across Cloud / Focal Engineering / On-prem cloud / Azure
• Possess an excellent work ethic and a strong sense of pride and ownership
• Remains hands-on with relevant technology across the Cloud world
• Builds trust and can collaboratively work with internal, external stakeholders and customers including the Engineering team
• Possess a passion for knowledge sharing
• Strives for continuous improvement, delivers and supports new processes and directions
• Customer facing and likes to be challenged / challenge ideas where required
• Demonstration of a positive and supportive attitude

Skills / Qualifications:

• VCIX - VMWare Certified Implementation Expert – Network Virtualization (desirable)
• VCP - VMWare Certified Professional 6 – Data Centre Virtualization (required)
• VCP - VMWare Certified Professional 6.1 – Network Virtualization (required)
• MSCE: Cloud Platform and Infrastructure or equivalent experience
• MSCE: Productivity or equivalent experience

Telent - What we offer:

A career at Telent can span sectors, roles, technologies, and cu