Mental Health Advisor
NHS Jobs Darlington
As a Mental Health Advisor for Tees, Esk & Wear Valleys NHS Foundation Trust you will be the first contact for patients, carers, professionals and other callers who are contacting services with an urgent mental health need, 24hrs a day, covering a 7 day service.
You will use screening pathways to record patient demographics and clinical information to assess their condition and ensure that they are directed to the most appropriate healthcare professional or service to support callers to access the appropriate level of care.
You will be compassionate in meeting the needs of patients and their carers and will, at all times, promote a positive image of people with mental health conditions and learning disabilities. You will ensure that calls that are received are appropriately assessed to ensure that callers are directed to the most appropriate health care professional.
You will use screening pathways to record patient demographics and clinical information to assess their condition and ensure that they are directed to the most appropriate healthcare professional or service to support callers to access the appropriate level of care.
You will be compassionate in meeting the needs of patients and their carers and will, at all times, promote a positive image of people with mental health conditions and learning disabilities. You will ensure that calls that are received are appropriately assessed to ensure that callers are directed to the most appropriate health care professional.
You will deliver high quality, safe and clinically effective healthcare over the telephone following appropriate pathways, communicating effectively with callers in critical situations or about areas of concern. Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
EEDarlington
If so, you have
transferrable skills to succeed in a sales advisor role with EE. We’ll give
you training on the rest so you’re ready to talk confidently about all our
products and services.
We don’t do ‘hard sales’. The role involves talking...
EEDarlington
If so, you have
transferrable skills to succeed in a sales advisor role with EE. We’ll give
you training on the rest so you’re ready to talk confidently about all our
products and services.
We don’t do ‘hard sales’. The role involves talking...
Tees, Esk and Wear Valleys NHS TrustDarlington
have excellent listening skills, enjoy solving problems and genuinely want to make a difference in the lives of others supporting people in mental health crisis? If so, come and join our Mental Health advisor team! We are launching the national 111...