Clerical Officer/Audiology Clerk
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Job overview
An exciting opportunity has arisen for an enthusiastic, hard-working clerical officer to join the Community Child Health Team on a 6 month Secondment/Fixed Term basis.
The clerical officer will provide administrative support to the community child health, medical and nursing staff within the care group, working closely with the School Nursing Team to provide services to the population of Cwm Taf Morgannwg University Health Board.
The successful candidate must be numerate and literate and must be able to work under pressure and have good keyboard skills.
This is a fixed term/secondment post for 6 months to meet the needs of the service.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main duties of the job
To provide effective, efficient, confidential and cohesive administrative and clerical support to the Community Child Health, Medical and Nursing staff within the Directorate, to enable provision of Child Health and School Health Services to the population of Cwm Taf Morgannwg University Health Board (CTMUHB).
The post holder will undertake clerical duties associated with the School Health Services to support the Medical and Nursing staff in delivering services. They will require standard keyboard skills to access and update the National Child Health computer system.
The post holder will undertake general administrative and clerical duties as required, assuming responsibility for their own work with the ability to organise and prioritise workload. They will use own initiative, working to organisational Guidelines and Policies and the Line Manager will be available to deal with any concerns.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications and/or Knowledge
Essential criteria- Good standard of general education or equivalent experience, skills and knowledge.
- Knowledge of administrative systems, admission, patient information systems, hospital departments, clerical / office procedures, data input procedures acquired through on-the-job training.
- General interest in Cwm Taf Morgannwg University Health Board.
Experience
Essential criteria- Experience of working in customer focused environment.
- Experience of Microsoft Office and various databases.
- Previous NHS Experience / Experience of Health Board IT Systems.
Aptitude and Abilities
Essential criteria- Effective communicator with the ability to deal with people, face to face and over the telephone.
- Must be able to work as a team member.
- Good telephone manner.
- Motivated / Well organised / Able to meet deadlines and work under pressure.
- Ability to speak Welsh
Values
Essential criteria- Flexible in approach to work, open and approachable.
- Polite and positive attitude.
Other
Essential criteria- Adaptable, flexible and punctual
- Able to travel to other UHB locations in a timely manner.
If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.