Business Support Officer -Business Development&Fleet Team
What's involved with this role:
Temporary Business Support Officer - Business Development & Fleet Team
Reference no: Oxford TCL 0009 6305 / 1Pay Rate: £16.49 per hour PAYE
37 Monday – Friday, 08:00 - 16:00
This opening assignment is for 6 months
City: OXFORD
Being a reactive role, this position requires somebody with excellent organisation skills, a good eye for detail and the ability to work in a fast-paced, often pressurised environment. You will ideally have prior a commitment to delivering excellent customer service at all times in a professional, courteous manner.Provide administrative support to the Business Development & Fleet Team and Recycling & Waste operational team. This involves face to face, email and telephone contact with businesses, service users, the contact centre, operational managers and staff, ensuring excellent customer service is provided at all times.
The work will involve advising customers and managing a range of back office administrative processes to support the operational service area.
Key Responsibilities:
Provide full and efficient administrative support to the Business Development & Fleet team and Recycling & Waste operational team.Input relevant data on to a range of systems, updating records to aid the smooth running for colleagues within the business.
Raise work orders and requests for services.
Maintain a range of systems/databases/service records to support the business areas.
Proactively support initiative’s to develop the business and generate incomeTaking payment for services and managing cash transactions in compliance with Council Financial Regulations.
Weekly reconciliation of payments received.
Produce statistical information to support the service area with regard to performance and budget monitoring.
Create, review and update working procedures.
Undertake and co-ordinate mail-merges for the business.
Qualifications:
Minimum GCSE Grade C or equivalent in Maths & English
Knowledge:
Good working knowledge of MS Office software
Experience:
Experience of working in an administrative support role in a busy officeExperience of dealing with members of the public and customers, including good customer care
Experience of cash handling and reconciliation
Experience of prioritising workload to meet demands of role
Skills & Abilities:
Good observation skills, with attention to detail, calm and professional approachAbility to work equally well alone using initiative or effectively as part of a team
Ability to work to tight timelines with good decision-making skills
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
***Qualification details and any other experience/skills relevant to the role to help support your application (and help us to help you!) – please give full details within your CV document.
Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.
Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.
To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms.We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.We will, however, be very happy to receive future applications from you for other roles.
ALD1
Job Ref: Oxford TCL 0009 6305 / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.