Senior Project Manager
Moorfields - A global leader in Ophthalmology
We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.
With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.
We train many of the leading eye care clinicians in the UK and internationally and have a global reputation for quality and professionalism in ophthalmic care. In addition, we also operate commercial divisions that provide care to private patients in both London and the Middle East.
This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden.The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.
If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!
Job overview
MoorConnect Electronic Patient Records (EPR) represents a major IT project in Moorfield’s excellence delivery programme. MoorConnect will collate and consolidate the management of clinical records to support clinicians and colleagues across the trust in making more effective decisions, improving clinical outcomes and patient experience.
Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care. We aim to achieve this through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time.To help us to achieve this vision, we are looking for passionate individuals to join our team.
Patients are at the centre of everything we do. Our EPR will help us to ensure that we continue to improve our delivery of services and treatment plans around patient needs. The EPR is designed to wrap around our specialist ophthalmology clinical noting system, OpenEyes, to provide a seamlessly integrated patient record system.Combining this leading ophthalmology centred noting system with the benefits of broader patient-centred record integration is an exciting step forward in supporting trust staff to continue to deliver leading eye care as we get closer to moving to our new centre for advancing eye care, currently known as Oriel, which is being built in Camden.
We're hiring for multiple Senior Project Manager roles.
Main duties of the job
This is a senior project management role accountable for the delivery of the projects under their management to the SRO. Reporting to the Programme Director within the MoorConnect (EPR) Programme Management Office the incumbent will deliver projects supported by resources from the EPR vendors, colleagues from Digital Clinical Services, the IT Department and a range of internal departments.
As a Project Manager the post holder will be responsible for managing; to agreed scope, timescales, budget and quality; the delivery of assigned projects and their products which form essential components of the MoorConnect Programme.
This post demands a range of skills and experience including:
- strong relationship management skills with a focus on inclusion, collaboration and communication.
- excellent communication, negotiation and planning skills to ensure the contribution of technical and non-technical support resources
- proven ability to manage complex projects and an excellent understanding of how IT can support the strategic direction of the Trust.
- a good understanding of IT technical terminology
- negotiation and planning skills to influence and drive forward stakeholder requirements.
- proven ability to plan, document, manage and report on complex projects to meet demanding programme schedules.
Working for our organisation
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
- Salary including High-Cost Area Supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Detailed job description and main responsibilities- Receive and respond to guidance and instruction from the MoorConnect PMO with respect to PMO standards and practices.
- Produce detailed project documentation including typical PRINCE2 artefacts and project reports that meet the needs of Programme Governance Boards.
- Facilitate Agile effort when appropriate with a formal project management structure.
- Identify, and manage project risks, assumptions, issues and dependencies in alignment with MoorConnect PMO processes and escalate risks and issues appropriately when necessary.
- Coordinate work effort to deliver project milestones and products and manage change effectively.
- Use persuasive and motivational skills to influence project team members and participants to ensure successful completion of the project.
- Keep all interested parties abreast of project progression, or any potential issues, through clear communication.
- Engage effectively to meet the needs of the PMO to report on progress against schedule, escalation of risks, and escalation of issues.
- The financial control, within pre-agreed tolerances, of projects being managed and keep the Programme Manager updated, as required, on budget and forecasts.
- Ensure all Quality standards related to individual projects are met.
- Develop agreed work packages in order to meet project milestones and deliver products on time.
- Effectively communicate time, quality and resource constraints to ensure that stakeholders understand their commitment to deliver.
- Monitoring any assigned sub-contractors to ensure all national and local guidelines are adhered to.
- Supervise and manage the project team’s workload, to ensure successful implementation and completion of the projects.
- Complete end of project reports and present lessons-learned sessions, to support continuous improvement in the project management space.
- Ensure Privacy Impact Assessments are completed for all projects, thus ensuring the focus on cyber security can be effectively maintained.
- Keep abreast of Trust programmes and projects and any changes to business strategy that may impact the delivery of the projects under the post holder’s management.
- Any other duties as may reasonably be considered as falling under the remit and responsibilities of this post.
- Support development and implementation of project policies and good governance.
Person specification
Education and Qualifications
Essential criteria- Masters Degree or equivalent experience in an IT or management related subject area.
- Experience should include managing IT development and implementation projects.
- Prince2 Practitioner qualification
- ITIL Foundation
Further Training and Knowledge
Essential criteria- Financial controls and budgeting
Aptitude and Skills
Essential criteria- Excellent people management skills and leadership qualities.
- Innovative / strategic thinker, high analytical ability to use data, research and consultation.
- Organised approach, able to prioritise and manage time effectively.
- Ability to advise and plan the implementation of technical solutions to meet business need and maximise efficiency
- Able to work on own initiative, in a proactive manner, with a high level of autonomy.
- Excellent presentation and training skills
- Awareness of relevant national and local policies
- Excellent oral and written communications skills, including the ability to convey complex/ difficult messages.
- Advanced I.T. skills, incl. word, excel, PowerPoint, Microsoft Project and MS Planner
- Ability to prioritise and meet deadlines.
- Understanding of partnership working and interrelationships of key stakeholders.
- Ability to influence key stakeholders and manage and lead project meetings
- Commitment to patient / user focus and engagement
- Third Party Vendor engagement
Experience
Essential criteria- Minimum 5 years IT project management experience
- Preparing and managing implementation /delivery plans/ business plans
- Line management (including all aspects of staff management from recruitment through to performance management and continuing personal development)
- Preparing and managing budgets
- Previous experience within the NHS, Public or Not for Profit Sectors.
Personality and Personal Attributes
Essential criteria- Creative and innovative thinker who is results driven
- Problem solver able to work under pressure.
- Flexible and adapt to change
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly.Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at [email protected].
https://www.moorfields.nhs.uk/work-for-us