[ref. v1382220] Data Management Assistant

Data Management Assistant 12-month Fixed Term Contract

Remote/Hybrid Working, with 2 days in Preston, Lancashire.

Fully home-working contracts will be considered for candidates living 50+ miles from our offices in Preston.

Salary: £22,900.

A glance at the role:

Working on a 12-month Fixed Term Contract, you will be supporting the improvement of data quality and integrity, in respect of the public sector pension schemes administered by LPPA. You will do this through the investigation of bulk data anomalies and liaising with employers, and assisting in the monthly processing and reconciliation of data received from scheme employers.

You will join a friendly, welcoming, and sociable work culture, where there are opportunities for continuous personal and professional development, where you will be supported to reach your full potential.

A bit about us:

The Local Pensions Partnership Administration (LPPA) is one of the UK’s leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 655,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions, while working closely with employers to continuously educate and support them.

What we can offer you:

• Starting salary of £22,900.
• 25 days’ holiday, plus bank holidays and additional concessionary days, with the ability to 'buy and sell’ leave.
• Access to an excellent pension scheme (Local Government Pension Scheme), with generous employer contributions.
• Access to our Employee Assistance Programme, for when you might need some support.
• The opportunity to earn through our Employee Referral Scheme.
• Access to our bespoke Reward Discount Scheme - 'Your Perk Site.’
• Opportunities to attend Wellbeing webinars and social events.
• Daily free fruit and snacks available to you in our office.
• Free Car parking (off-site).

What you’ll be doing:

• Manage your workload and task lists to ensure deadlines, data quality and performance targets are met.
• Maintain member records to ensure all data and data entry is relevant and accurate, including but not restricted to, active and deferred member changes.
• Interfacing admissions (new starters), personal changes, changes of hours, scheme movements, notifications of absence, opt-outs, requests for transfers-in.
• Investigate data anomalies effectively and promptly to support the preparation of annual benefit statements and the actuarial valuation of the pension fund.
• Liaise with employers as necessary to improve the quality of data.
• Respond to member queries promptly, both written and oral, ensuring that service level targets and deadlines are met in this area.
• Treat information security with the utmost respect, dealing appropriately with sensitive and confidential information within Service protocol/guidelines.
• Communicate positively and participate in the sharing of knowledge with colleagues.
• Develop an understanding of the current regulations and overriding legislation to improve knowledge.
• Support service provision as appropriate undertaking other duties commensurate with the post.

What we need from you:

• Experience in a financial/administrative environment.
• A proven ability to work effectively on own initiative, as well as being an effective team player, promoting positive behaviour and attitudes, working flexibly, whilst at all times developing and maintaining good working relationships within the team and the service as a whole.
• A proven ability to undertake detailed mathematical calculations accurately.
• A demonstrable ability to work accurately and to deadlines, including the ability to input data accurately.
• The ability to use systems and processes relevant to pension payroll and pension administration.
• The ability to communicate effectively at all levels, possessing excellent communication skills.
• A commitment to providing good customer service at all times.
• Confident using Microsoft Excel.
• Maintain an understanding and actively support LPPA’s equality programme, both internally and externally, along with all other corporate policy initiatives, including maintaining an understanding of the breadth of the diversity agenda and embedding good practice.

Working with and upholding our values:

• Working together
• Committed to excellence
• Doing the right thing
• Forward thinking