Training and Awareness Raising Officer

The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

Job overview

Band 5, part-time 0.6WTE job-share

The Havens are London's Sexual Assault Referral Centres (SARCs) based at Camberwell, Paddington and Whitechapel. We provide client-led and trauma-informed services which are delivered in partnership with police and third sector services. Our services include acute healthcare and support in age-appropriate settings; police and self-referred forensic medical examinations; follow-up services which address the client’s health, psychosocial and on-going needs, as well as direct and ongoing access to an Independent Sexual Violence Advisor (ISVA).

The Havens provide specialist training to healthcare professionals and police officers, both in London and within the UK, as well as awareness raising sessions to target audiences.

Main duties of the job

The post holder will need to be able to have flexible working hours, with some work over the evenings and weekends.

Working for our organisation

The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

Although this position is a 12 months fixed-term contract, the actual contract duration will be adjusted to account for the time taken to advertise the post, complete the hiring process, and finalise pre-employment checks. This means the contract will begin when the candidate starts the role and may be slightly shorter than 12 months.

• Co-ordinate suitable speakers/trainers, including bookings, invoicing and liaison e.g. regarding course materials.
• Ensure delivery of a programme of courses including booking and management of suitable venues.
• Marketing of the course programme with a view to generating some income.
• To facilitate the courses on training days, including welcoming participants, speakers and all IT arrangements ensuring a safe and effective learning environment.
• Design course evaluation and feedback mechanisms using existing material and developing it further.
• Monitor and evaluate participants’ feedback and produce evaluation reports and statistics.
• Develop (and manage the development of) high quality professional training materials and handouts and ensure that they are delivered on schedule. Communication and Team Working
• Maintain quality relationships with the Metropolitan Police Service and Haven staff.
• Deliver a marketing strategy, this includes internet, mailings, exhibitions and promotion materials.
• Ensure appropriate and effective communication structures with all key stakeholders are upheld.
• To communicate sensitive information appropriately.

• Establish and maintain good relationships with all external contacts, including health, statutory, voluntary and other agencies as necessary, with the highest regard for customer care.
• Respect confidentiality and act in an appropriate professional manner.

• Identify via current evidence key stakeholders / contacts to approach and work with.
• Manage a database of key stakeholders and contacts.

• Deliver a programme of capacity building events, including coordinating Haven clinical and other staff availability for such.

• Ensure ongoing communications with key stakeholders and contacts and support the building of networks across key stakeholders.

• Building knowledge and partnerships within relevant training delivery programmes.
• Delivery of needs assessment for stakeholders and highlight benefits of communication/links to stakeholders.

Person specification

Education and Qualifications

• Educated to degree level or equivalent

• Training and Development qualification, or sales and marketing qualification
• NVQ Level 3 business administration

Knowledge and Experience

• Practical experience of designing and organising training and development programmes or the equivalent
• Knowledge of Training and Development Systems and knowledge of adult education programmes
• Experience of marketing
• Advanced word processing with experience of spreadsheets, databases and data manipulation
• Experience of basic budget management responsibility
• Minimum 2 years’ experience in general clerical/admin duties

• An awareness of the issues surrounding rape and sexual assault
• Experience of planning campaigns and/or of project planning
• Experience of delivering training programmes

Skills and Competencies

• Excellent written & oral communication skills, including ability to communicate sensitive information
• Excellent presentation skills
• Excellent interpersonal skills
• Ability to work on own initiative and with minimal supervision
• Ability to plan, structure and prioritise own workload to meet tight deadlines and financial targets, re-prioritising work to cope with unexpected events
• Systematic, methodical approach to work with attention to detail, priorities, accuracy and deadlines
• Ability to negotiate with, motivate and coordinate individuals from a wide range of backgrounds and organisations
• Problem solving skills and approach
• Good equipment handling skills
• Systematic, methodical approach to work with attention to detail, priorities, accuracy and deadlines
• Able to work flexible hours when required

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Click here to see the range of benefits we offer
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

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