Receptionist/ Switchboard Operator

Salary: £15 per hour

• Operation of the switchboard/reception duties
• Student Absence line
• Undertake a range of administration duties to assist the Curriculum administration office in providing an effective service to both staff and students.

• Experience of working within a customer focussed environment
• Experience of managing a busy switchboard/reception
• Level 2 Literacy and Numeracy
• Level 2 or above customer service qualification
• Ability to demonstrate flexibility and team working
• Able to work in an organised and methodical manner
• Working within a customer focused environment
• Good IT Skills
• Able to work well under pressure and deal with a variety of different situations calmly and effectively
• Pleasant and helpful approach at all times
• Able to work with and respect, personal or sensitive information and treat this data in confidence and accordance Group Data Protection policy
• Committed to a policy of equality which is relevant to all students, staff, clients and members of the public, regardless of race, creed, colour, ethnic origin, nationality, gender, sexual orientation, age and disability