Senior Team Leader - Peterborough | North West Anglia NHS Foundation Trust
An exciting opportunity has arisen within the Outpatient Team for the post Senior Team Leader.
If you are looking for a new challenge and thrive in a busy environment together with a drive for making a difference, then this could be an opportunity for you. We are looking for a conscientious individual who possesses good strong leadership and communication skills, are enthusiastic, motivated and organised, also computer literate with accurate keyboard skills and extensive working knowledge of Word and Excel.
Duties will be varied and include the development and monitoring of the departments training processes procedures and KPIs. An integral part of the role is to provide managerial support and guidance of the Team Leaders in conjunction with the Outpatients Operations Coordinator, ensuring that all patients’ appointments are booked within targets working with the speciality teams.
The role is rewarding and challenging and the successful candidates must be able to meet tight deadlines and work on their own initiative.
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:- Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
- Membership of the NHS Pension Scheme;
- Flexible working opportunities;
- Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Opportunities for career development and training to help you progress in your role;
- Wellbeing support and activities to promote a healthy work environment;
- Access to our in-house physiotherapy service;
- On-site canteens offering subsidised meals;
- Subsidised staff parking (currently free);
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
The role has 3 key elements: operational management, service delivery, leadership and transformation. You will provide support to the Outpatients Operations Coordinator and Outpatient Manager, support adherence to Outpatient performance metrics including referral management, booking appointments, reception duties, ERS compliance and service development and support HR processes for the Team Leaders and clerks.
For more information, please refer to the Job Description.
This advert closes on Monday 4 Nov 2024