Retail Catering Assistant - Poole

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview

To work in the Dolphin Restaurant, serving staff, patients and visits. To give great hospitality and service to each and every visitor. Working directly for the Retail Catering Supervisor, be a team player and to follow all policies and procedures as laid out by UHD Trust.

Base - Poole - Dolphin Restaurant

Interview date - 15th of Feb 2025

Main duties of the job

Use of a till. Working behind a servery counter, serving hot and cold food and beverages. Writing orders, rotating and refilling stock, clearing and wiping tables and general cleaning duties.

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Detailed job description and main responsibilities

Responsible for performing general catering duties including serving of food, use of a till, general cleaning and basic food preparation.

Undertake any adhoc duties as required by the Retail Catering Supervisor.

Person specification

Qualifications

• Good standard of education (GCSE Grade D or above) Comparable

• Basic Food Hygiene Certificate
• Health & Safety
• Relevent training upgrades - E.G Allergens awareness
• Any previous Food related qualifications

Knowledge & Experience

• Previous experience of working in a catering environment
• Working with the general public

• Previous experience of using a till
• Good general awareness of food safety regulations

Skills & Personal Qualities

• Good standard of oral and written communication
• Able to use own initiative and work alone and within a team
• Understanding of the importance / relevance of good basic hygiene

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.