Principal Pharmacy Technician - Medicines Management Band 6

Job overview

The Trust’s mission is ‘to put the patient first and deliver great care to every patient, every day’. Our priorities are to create a “one team, one trust” culture and focus on the delivery of the following five objectives to ensure we provide high quality, compassionate care to all of our patients:

• Delivering safe and effective care across our sites
• Creating a positive experience that meets the expectations of our patients, their families and carers
• Providing responsive care that delivers the right treatment, in the right place at the right time
• Being financially sustainable
• Working in partnership with our patients, commissioners, other health and care providers, local authorities, the voluntary sector, the NHS TDA, NHS England and Monitor in the interests of our patients and a sustainable local health and social care economy.

1. To lead and work alongside the clinical pharmacy technical team to:

1. Optimise medicine management by taking drug histories, assessing patients’ own drugs at admission for use during their hospital stay and at discharge and promoting one stop dispensing
2. Resolve and/or appropriately refer interventions back to the clinical pharmacist or liaise with other members of the MDT within scope and experience.
3. Record details of medication history, patient’ own supply and any other relevant information on the electronic in-patient prescription chart in accordance with pharmacy procedures
4. Undertake Level 2 medicines reconciliation within competency in line with appropriate policies and procedures.
5. Document interventions and discrepancies related to prescribing of medicines on the electronic patient records.
6. Encourage and support compliance with the local formulary and prescribing policies and guidelines.
7. Effectively communicate with patients regarding medicines supply and to identify administration or adherence problems.

Working for our organisation

Our ambition is to provide an outstanding level of care to our patients and communities.

Above all we value respect. This means everyone at the Trust – whether a member of staff, a patient or their loved ones – can expect to be treated with respect, whatever their role or background. This ensures kind, positive, professional teamwork, delivering great care to every patient, every day.

By choosing to work here, you also choose to value and role model respect. This means having respect for the Trust and your roles and responsibilities, as well as colleagues, patients and anyone who interacts with the Trust.

Detailed job description and main responsibilities

The post holder is required to:

• Work within agreed Trust and departmental policies and procedures and to accepted standards of practice.
• Work in other areas and on other sites in the Trust to cover for service needs.
• Undertake such other duties as may be required from time to time, as are consistent with the responsibilities of the grade.
• Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
• Comply with the Code of Ethics of the Royal Pharmaceutical Society of Great Britain.
• Treat patients and customers with dignity and courtesy.
• Ensure that medicines do not fall into unauthorised hands.
• Have responsibility for the health, safety and welfare for self and others and to comply with the requirements of the Health and Safety regulations, including COSHH.
• Promote Equal Opportunities and to comply with the requirements of the legislation and the Trust’s policies.
• Attend such training courses and meetings as are necessary for the efficient performance of the post holder’s duties.
• Participate in Continuing Professional Development, maintaining own CPD portfolio.
• Participate in the appraisal system.
• Comply with the requirements of the Data Protection Act.
• Comply with the Trust’s No Smoking Policy.
• Comply with Duty of Candour principles.

Person specification

QUALIFICATIONS / EDUCATION

• Masters in Pharmacy Degree – MPharm 1 year pre-registration training Professional registration with GPhC* Diploma in Clinical Pharmacy or equivalent

• Management qualification or training Membership of Royal Pharmaceutical Society of Great Britain

Experience

• Significant post registration hospital experience Experience in managing a defined service Service Development Staff training and appraisal Staff management Experience of clinical trials Demonstrates evidence of excellent clinical knowledge and skills Principles of Clinical Governance Risk assessment

• Resource management Experience using KPIs to monitor a service Complaint handling Staff recruitment and retention Knowledge of CMM pharmacy computer system

Skills

• Excellent organisational skills-self and others. Demonstrates initiative Excellent time management Excellent communication skills-verbal and written Ability to work under pressure and prioritise work Ability to motivate self and others Problem solving skills Good negotiation skills Excellent interpersonal skills Team player with leadership skills Demonstrates ability to plan develop and implement Good influencing skills Customer awareness Computer literate

• Ability to multi-task Up to date knowledge of NHS issues Ability to implement and manage change. Appreciation of audit methods

Other

• Sets high standards Reliable work record Professional appearance and demeanour Approachable Adaptable Enthusiastic Work flexible hours Commitment to CPD Participate in weekend, late duty and Bank Holiday work Live within a reasonable distance from hospital for on-call

• Calm/ patient/ friendly

Our mission: ‘to put the patient first by delivering great care to every patient, every day.’

There’s never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.

Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors.

We offer all employees some fantastic staff benefits, and are the only hospitals in Surrey to offer staff the London high cost area supplement. Our hospitals also benefit from great locations, so whether you're attracted to the bright lights of the city or the countryside of Epsom Downs, both are within easy reach.

FURTHER INFORMATION

**PLEASE NOTE THAT THIS POSITION MAY CLOSE EARLIER THAN THE STATED CLOSING DATE IF A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED. IF YOU WISH TO APPLY FOR THIS POSITION, YOU ARE ADVISED TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE**

**PLEASE NOTE THAT WE CONTACT ALL APPLICANTS VIA EMAIL AND NOT BY POST. YOU ARE ADVISED TO CHECK YOUR RECRUITMENT SYSTEM ACCOUNT ON A REGULAR BASIS. YOU CAN ACCESS THIS ACCOUNT VIA OUR WEB SITE> Work for Us > Current Vacancies > My Job Account**

For new entrants into the NHS, your pay under the Agenda for Change or Medical & Dental Pay Bands, will normally be set at the minimum of the pay band as advertised.

If you apply for this position and do not hear from us within 4 weeks of the closing date, please assume that you have not been short-listed for interview on this occasion.

ESTH values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Internal applicants from underrepresented minority groups are encouraged to seek development support such as work shadowing and interview skills coaching. Please contact the recruitment team for more information.