[ref. m66830117] Pharmacy Distribution Assistant - London

Job overview

To maintain relationships with wards and deal with queries when necessary. To support the stock management processes with the introduction of the new upgraded pharmacy robot. To ensure that key performance indicators are achieved.

Main duties of the job

• To support the daily ward top up service providing stock medicines to all wards clinics and off site clinics ensuring medicines are always available for the patients.
• To process ward and clinics orders manually or via the robot as needed.
• Ensure all to-follows are processed in a timely way and any stock issues are communicated to the pharmacy buying office and ward pharmacists as required to ensure the patients do not go without the medicines required
• Ensure all blist orders and ad hoc stock requests are processed efficiently, safely, and in a timely manner.
• Maintain the appropriate storage of pharmaceutical goods in the appropriate areas of the pharmacy and in line with the departments defined stock management standards.
• To Ensure medicines are picked and supplied correctly to the wards and clinics.
• To support loading of stock into the pharmacy robot and pro-log.

• To work harmoniously with the direct team and wider team to achieve the objectives of the service.
• Demonstrate the ability to work well with all co-workers, peers and managers.
• To work constructively with all team members and to actively support each other to cover the workload of the service.

Working for our organisation

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Detailed job description and main responsibilities

Roles and responsibilities

• To undertake training in line with defined objectives.
• Undertake relevant NVQ2 in Pharmacy Service unit/s as required in line with GPhC requirements.
• Participate in robot loading rotas (including late duties).
• To keep up to date with and follow relevant departmental procedures.
• To keep up to date with mandatory training.
• Participate in the training of new staff.
• Support the Goods Receipt team as required.
• To attend and participate when needed in departmental meetings.

• To support the daily ward top up service.
• To process ward and clinics orders manually or via the robot as needed.
• Ensure all to-follows are processed in a timely way and any stock issues are communicated to the pharmacy buying office and ward pharmacists as required.
• Ensure all blist orders and ad hoc stock requests are processed efficiently, safely, and in a timely manner.
• Support the implementation of any remedial actions in order to ensure key performance indicators are achieved.
• Maintain the appropriate storage of pharmaceutical goods in the appropriate areas of the pharmacy and in line with the departments defined stock management standards.
• Support the maintenance, cleanliness and tidiness within the distribution area in pharmacy, such as filing.
• Support the implementation of pharmacy initiatives and projects such as the ward box pilot and Baxter inventory service and any other initiatives.
• To participate in the returning of medicines to pharmacy from wards. To ensure all returns to stock, or stock disposal, are processed in a timely manner.
• To complete a medicines picking accreditation of 1000 items.
• To ensure medicines are picked and supplied correctly to the wards and clinics.
• To support loading of stock into the pharmacy robot and pro-log.

• To work harmoniously with the direct team and wider team to achieve the objectives of the service.
• Demonstrate the ability to work well with all co-workers, peers and managers.
• To work constructively with all team members and to actively support each other to cover the workload of the service.

• Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
• Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.

• Working harmoniously with the direct team and wider team to achieve the objectives of the service.
• Demonstrate an ability to work well with all co-workers, peers and managers.
• To work constructively with all team members and to actively support each other to cover the workload of the service.
• To communicate effectively and professionally in order to ensure that the service delivered by the department is of the highest quality. This includes attendance at and participation in department meetings.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.

All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Person specification

Education and Qualifications

• Maths and English GCSE at Grade C or above or equivalent

• Sceince GCSE at Grade C or above or equivalent

Trust Values

• Putting Patients First
• Responsive to, and supportive of, patients and staff
• Open, welcoming and honest
• Unfailingly kind, treating everyone with respect, compassion and dignity
• Determined to develop our skills and continuously improve the quality of care

Experience

• Proven work record in Pharmacy
• Pharmacy computerised stock control systems
• Adherence to procedures

• JAC stock control system
• Experience of training staff members

Skills and Knowledge

• Perform Basic Mathematical calculations in relation to work
• Good oral and written communication skills
• Basic word processing and data entry skills
• Organise and prioritise workload
• Correctly review expiry dates and identify products that have expired
• Ability to correctly select medicines against orders, matching medicine names, strengths, formulation and pack size

Aptitudes and Personal Characteristics

• Enthusiasm for the position
• Methodical with attention to details
• Flexibility to work shifts to cover core service hours and provide cross cover if required

Physical

• Occupational Health cleared for the role specified
• Able to undertake manual handling activities

• The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
• Please check your emails regularly as this is how we will communicate with you throughout the recruitment process.
• If you have not heard from us within 3 weeks after the closing date, we regret that this usually means your application was not successful.
• In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
• During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
• Employment at the Trust is offered subject to successful completion of a six month probationary period.