Site Supervisor Claire House Liverpool
NHS Jobs Derby
- Main Purpose of Job The primary goal of this role is to maintain a safe and high-quality environment for everyone at Claire House Liverpool, including its gardens. The Site Supervisor will support the Care, Income Generation, and Volunteering Teams, acting as the go-to person for colleagues when issues need to be resolved. Youll be responsible for the day-to-day management and operational oversight of the Claire House Liverpool site, ensuring it remains safe, compliant, and well-maintained. This includes health and safety management, operational efficiency, and volunteer coordination to enhance the site's overall functionality. The postholder will manage the daily activities of volunteers at the Liverpool site, requiring exceptional people skills. This involves overseeing reception, gardening, and facilitation volunteers, as well as managing corporate volunteers. Effective communication with everyone, from regular volunteers to CEOs, is crucial. Reporting to the Estates & Facilities Operations Manager, who will provide support, youll be the focal point for health and safety and compliance. While being supportive and proactive in making things happen, you'll also ensure that risks are documented, eliminated, mitigated, or minimised. 2. Position of the Role in Claire House The role reports to the Estates & Facilities Operations Manager Youll be the person that everyone says ask (new postholder), theyll get it sorted for you The successful candidate will be the focal point for health & safety and compliance, theyll always be supportive to make things happen, but always ensuring risk is documented and minimised Undertake straightforward repairs and maintenance as required, within the level of ability. The postholder will work closely with the Volunteering Team The role will support the Care and Income Generation & Volunteering Teams who work at Claire House Liverpool. To ensure grounds, gardens, and pathways are kept free of debris and hazards. 3. Scope of the Job Responsible for maintaining a safe and high-quality environment for all who visit and work at Claire House Liverpool The role requires a recognised Health & Safety qualification (e.g. IOSH, NVQ Level 4 Qualification in Site Management), with training in key aspects of Estates management such as risk assessments and Legionella awareness. The postholder should also have experience in site supervision and volunteer management or similar Undertake regular inspections/audits as directed by the Estates & Facilities Operations Manager To support the Care and Income Generation & Volunteering Teams who work at Claire House Liverpool with their day-to-day facilities needs To work with and develop a team of volunteers who actively contribute to the smooth day to day running of the site. 4. Dimensions and Limits of Authority To comply with all appropriate Health and Safety regulations, fire regulations, and maintenance standards set by the Care Quality Commission. The role adheres to Pre-Planned Maintenance schedule and delegated task-list as agreed by the Estates & Facilities Operations Manager and Facilities The role is supported by the volunteering polices and procedures as agreed by the Head of Volunteering The post has a small, delegated budget to ensure the smooth running of the site 5. Qualifications and Skill Level Demonstrate good levels of knowledge and skills in relation to building maintenance and H & S requirements Capable ICT user for example Office 365 suite and the use of APPs as all records will be kept electronically First Aid trained or willingness to undertake a first aid course Transferrable people skills which enable strong working relationships and specifically working well with volunteers are essential The postholder will be organised and very reliable Holding a full UK driving licence PART 2: DUTIES AND KEY REPONSIBILITIES 1. The Day to Day Running of the Claire House Liverpool Site (55 percent) Opening the site in the mornings (8am) Liaising with the Housekeeping Team ensuring they have the relevant supplies and equipment to carry out their daily tasks maintaining agreed stock levels Liaison with Care Services teams regarding the support required for service provision activities scheduled for each week Setting the site up for the day in line with the meetings and other activities planned. Ensure that the premises are in a safe, tidy and satisfactory condition Ensure/check efficient operation of mechanical, electrical, heating and water services to ensure site levels of such services are maintained Carry out Pre Planned Maintenance (PPM) Tasks as agreed with the Estates & Facilities Operations Manager including fire checks, weekly fire alarm testing, emergency lighting, legionella flushing, drainage etc, maintaining clear and up-to-date records of all checks carried out Undertake straightforward repairs and maintenance as required and within level of ability To attend to visiting contractors and host them on site where required. To ensure that the site in excellent decorative order, undertaking painting etc as necessary and as agreed with the Estates & Facilities Operations Manager Undertake regular checks on unused parts of the building To ensure grounds, gardens and pathways are kept free of debris and hazards Essential qualifications include experience in site supervision, health and safety compliance, and volunteer management. The role requires strong organizational skills, leadership abilities, and the capacity to manage compliance documentation. Coordinate waste disposal, post, deliveries etc. Coordinate and support contractors on site as requested by the Estates & Facilities Operations Manager Coordinate and support a named person(s) to lock up the site at the end of the day (6pm) To be willing and able to support and coordinate out of hours (evening and weekend) work, as required (for which time off in lieu or overtime) will be agreed. Be on call for out of hours emergencies Provide first aid support for the hospice if required 2. Volunteer Coordination (15 percent) With the support of a Volunteer Coordinator, recruit, train and retain a team of volunteers. Coordinating a daily volunteer rota, ensuring that volunteers are matched to tasks as agreed with the volunteering team and the Estates & Facilities Operations Manager Guide, support and develop volunteers within the Liverpool building ensuring they are competent to fulfil their role Welcome volunteers on-site and set them up for the day Support the Income Generation Team with onsite Corporate Volunteering days Continue to grow the volunteering support within the Liverpool site, including day to day management of Meet and Greet Volunteers, Gardeners and Facilitation Volunteers 3. Health and Safety (20 percent) To comply with all appropriate Health and Safety regulations, fire regulations and maintenance standards set by the Care Quality Commission. 4. Leadership & Management (10 percent) Be visible, present, attentive and solution driven Ensure clear, concise and timely communication regarding on-site activities or and issues that may impact on users of the site To bring to the attention of the Estates & Facilities Operations Manager any matters requiring the skills of specialist contractors. General Responsibilities Adhere to organisation policies and procedures at all times and report any concerns to the appropriate person Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination. Comply with the organisational policy on confidentiality and GDPR (General Data Protection Regulations) relating to information held manually or on computerised systems. Respect the confidentiality and privacy of clients and staff at all times. Promote and safeguard the welfare of any children and young people that you may come into contact with Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, visitors and themselves reporting any accidents or fault in line with the organisational policy. Fully participate in health and safety training. Participate in personal training, development, and appraisal and attend all relevant training courses required. Welcome the opportunity to work alongside volunteers who give their time and expertise to Claire House. The post holder must act at all times in a professional and responsible manner and have due regard to the confidentiality and Health and Safety legislation. This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties be introduced after consultation with the post holder. As a term of your employment, you may be required to undertake such other duties and/or hours of work as may reasonably be required, commensurate with your general level of responsibility with the organisation, at your initial place of work or at any other Claire House establishments. Our working premises are no smoking areas. The role is subject to a standard DBS check.
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