Support Engineer - CAFM

Role ID: SF59547

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a CAFM Support Engineer at our Devonport Royal Dockyard site.

The role

As a CAFM (Computer Aided Facilities Management) Support Engineer, you'll have a role that's out of the ordinary. The CAFM Support Team is custodian of the asset maintenance data held within the system. Alongside training users of the system and maintaining system records, the team provides data, reports and analysis to the wider business and MOD customer.

• Day-to-day, you'll Manage and maintain the company's CAFM system in regard to registered Nuclear Radiological Safety and Non-Safety Asset records.
• Act as a super user for the CAFM system in order to support all users and represent CAFM Support Team at various forum, working parties and meetings as appropriate
• Produce, develop, maintain and control maintenance schedules using CAFM system
• Support the business to comply with contractual and regulatory requirements in making recommendations on work priorities, conflicting maintenance issues, maintenance approaching maximum tolerance date, process changes and strategies, and with, as appropriate, Plant Managers, Maintenance Managers, Supervisors and the Design Authority.
• Using the Crystal reporting tool, support business reporting needs for all CAFM stakeholders, including, but not only to comply with contracted key performance indicators
• Deliver and sustain exceptional customer service to all CAFM users with regards to support requests for instance with training, data requests, maintenance planning, re-scheduling, job-plan updates or work order cancellation

This role is full time, 35 hours per week and provides hybrid working arrangements.

• Conversant in the use of the main MS Office applications specifically MS Excel and Outlook.
• Experience of computer-aided facilities management systems or database/software records maintenance and management - Highly Desirable
• Experience of Crystal reporting and SQR - Crystal info report writer - Desirable
• Experience of delivering training, particularly systems training to users/students - Desirable
• Knowledge of using and updating SharePoint, creation and data based aspects - Desirable

• Educated to Level 3 in a STEM subject (Science, Technology, Engineering, Maths) e.g. A Level or equivalent.

Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock International

For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 01/10/2024

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