Commissioning Support Officer
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern.In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
An exciting opportunity has arisen for a highly motivated and professional individual to join the Public Health Commissioning Team in the East of England.
As Commissioning Support Officer, the post holder will work as a part of a dynamic team in delivering an effective service supporting managers and staff across East of England region to deliver the direct commissioning functions for Public Health Section 7A services for the Region.
The post holder is a key member of the Public Health Commissioning team whose overarching purpose is to manage the administrative support needed to facilitate the wider and Public Health team to carry out its functions.
In this way it will have a core responsibility for putting in place processes and procedures to promote and support the effective use of data, information, knowledge, and technology to improve, inform and support a portfolio of projects, services, and initiatives.
Main duties of the job
The post holder will:
- Provide high quality project, service, initiative, and administrative support including information and analysis.
- Undertake reporting and analysis of information to support delivery.
- Be responsible for the smooth and effective maintenance of the administrative function.
- Liaise with a wide range of people, partner organisations and agencies, both internally and externally.
- Be responsible for managing complex and sensitive business and communication on behalf of the Public Health Commissioning Team, solving problems, and responding to unexpected demands.
- Organise meetings / conferences or other events as requested involving internal colleagues and high-level stakeholders including the provision of admin and business support as necessary for a range of meeting types.
- Oversee the appropriate and effective management of business support requests from team members within the Public Health Commissioning Team.
- Manage the delivery of admin support provided by admin support officers working in Public Health Commissioning functions. This includes line management functions for any direct reports where appropriate.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
Detailed job description and main responsibilities
You can find further details about the job in the attached Job Description and other supporting documents.
The successful candidate will be able to demonstrate the following skills:
- Project Management
- Improving Quality and Outcomes
- Enabling patient and public involvement
- Financial and physical resources
- Promoting equality and reducing inequalities
- People management
- Information management
- Partnership and cross boundary working
- Research and development
- Leadership for transformational change
- Planning and organisation
- Using insight and evidence for improvement
- Policy and service development
- Developing an excellent organisation
- Key working relationship
Person specification
Qualifications
Essential criteria- Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
- Advanced Microsoft Office skills
- Minimum of 5 GCSEs (or equivalent) at grades A-C
Skills/Knowledge/Experience
Essential criteria- Knowledge of administrative procedures, project management or information analysis
- Excellent time management skills with the ability to re-prioritise; ability to multitask
- Experience of working as an administrator
- Ability to pull together comprehensive draft reports, data and letters
- Advanced keyboard skills, can use of a range of software including MS Office 365
Values and Behaviours
Essential criteria- Commitment to and focused on quality, promotes high standards in all they do. Able to make a connection between their work and the benefit to patients and the public
- Values diversity and difference operates with integrity and openness.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.We strive to ensure our people feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.
You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any emails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team on [email protected] or 0300 330 1369.You can view our Privacy Notice here.
NHS England