[ref. z90541616] Torquay - Configuration Manager - EPR

Communication and Working Relationships Communicate with Epic implementation staff on a regular basis to agree design and implementation plans Maintain good, productive working relationships with the EPR Senior Configuration Managers, EPR Configuration Lead, all Configuration Managers and their teams, and the relevant Project/Programme Managers to ensure the successful delivery of the enabling EPR Meet regularly with relevant Care Group leadership teams, Heads of Service and Operational Managers to review progress and assure design and delivery Analytical and Judgement Become an expert in the designated module to assist the Configuration Managers and wider team with troubleshooting problems and address questions from end users regarding the application Utilise expert knowledge and experience of workflows and processes to develop pathways and new processes to support the configuration and implementation of the designated application which will impact on working practices across the Trust To be a Subject Matter Expert for the designated area to be able to support other Configuration Managers and the post holders direct reports Planning and Organisation Work with the designated Programme/Project Manager/other members of the Application Design and Delivery teams using PRINCE2 principles, to ensure your team meets the set deadlines to enable go-live Physical Skills Advanced key board skills are required, with the additional ability to operate and interact with a number of complex systems at the same time.

Ability to lift and carry IT equipment on occasional basis. Patientand Client Care Patient contact is incidental although in this role there may be more involvement on the hospital floor to understand the impact of new workflows on the ordering of tests, taking and tracking samples Policy and Service development Establishing Standard Operating Procedures that meet national standards for the way in which the assigned application will be used Finance, Equipment and other Resources Prepare and submit papers for new developments that may arise from the process of delivering the Programme Be responsible and accountable for delegated budgets within areas of responsibility People Management and Training Line management and leadership of a team of Senior Application Co-ordinators/Analysts, Application Co-ordinators/Analysts and Principal Trainers in the design and build team across Epic in the designated area.

This will include recruitment, PDRs, performance management, managing grievance and disciplinary procedures, mentoring and coaching where appropriate Ensure that the work of the configuration team conforms to the design integrity for the designated application Information Technology and Administrative Investigate end users preferences and populate databases as part of the configuration process Work with the EPR Senior Configuration Managers, EPR Configuration Lead and assigned Programme/Project Manager to ensure that the EPR Programme Board is provided with appropriate performance monitoring data Ensure that all generated documentation is fit for purpose, accepted and retained in line with EPR Programme Management Office processes, including that of others from within your designated team Research and development Develop highly specialist configuration knowledge of the designated application areas by self-teaching from supplier manuals to solve problems in build/reporting/testing To work closely with the Test Manager and other Configuration Managers in the introduction of standard procedures and documentation for the testing of the EPR system and provide support to the testing team, for system upgrades.

Freedom to Act Responsible for own area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines Managing, co-ordinating and leading the multi-disciplinary configuration team whilst ensuring a consistent approach to the configuration and integration between the modules and across the Trust Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate