Director of Nursing - Quality Improvement

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Job overview

The Director of Nursing Role

The Director of Nursing – Quality Improvement at Birmingham and Solihull (BSol) ICB is a senior leadership level role and is important in successfully delivering the objectives of the Birmingham & Solihull) (Bsol) Integrated Care System (ICS).

The Director of Nursing – Quality Improvement will be an experienced registered nurse with substantial exposure in senior leadership roles within the health care sector. They will assume professional responsibility for driving improvements alongside ensuring effective quality assurance.

As a member of the senior ICB Quality team, the Director of Nursing – Quality Improvement will create the conditions for effective positive, working relationships between the ICB, provider collaboratives, other stakeholders (e.g., local government) and work closely with colleagues in NHS England.

In line with the organisational design principles of the ICB, the post-holder will lead a ‘lean’ team organised around:

• System Professional Nurse and AHP Leadership
• Quality Strategy, Improvement and Patient Safety
• Complaints
• Infection prevention control
• Women, children and young people
• Nursing and AHP Research and Innovation

Preferred candidates will need to have knowledge of and be familiar with ICBs and system working. They should be familiar with the amazing opportunities that BSol offers and the challenges that we face. We welcome candidates from a diverse background and experience.

Main duties of the job

The Job holder will be accountable for:

The Director of Nursing - Quality Improvement will play a pivotal role in ensuring BSol ICB is able to deliver in the following areas of nursing and quality improvement:

• Patient Safety
• Patient experience, complaints and feedback
• Workforce planning for nursing an AHPs
• Quality Improvement and Quality Assurance
• The nursing and AHP workforce

The post holder will also deputise for the Chief Nursing Officer (CNO) as required.

The Director of Nursing - Quality Improvement will support in ensuring the ICB exercises its functions effectively, efficiently, economically, with good governance

Working for our organisation

For an chance to be part of the fantastic opportunity we have as an Integrated Care System, apply for this role today.

As a member of our system you will actively demonstrate system values in all that you do. You will be driven to address health inequalities and create an environment that is inclusive for all people.

In return NHS Birmingham and Solihull can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive. You will have plenty of opportunities to build your skills and experience, with a chance to work with colleagues across our five Provider Trusts, two Local Authorities, voluntary organisations, Integrated Care Board (ICB) and NHS England to truly effect change and add value.

We know that diversity fosters creativity and innovation and are committed to challenging discrimination, promoting equality of opportunity for all, being a fair and inclusive employer, and creating a place of work in which all of us feel we belong.

Detailed job description and main responsibilities

• The post holder will have exception communication skills demonstrated through the ability to work with patient groups and members of the public to resolve complex complaints and patient feedback in a sensitive and understanding manner
• Explain quality and improvement to a wide range of groups and people who may not have a clear understanding of the requirements.
• Turn conceptual or high-level ideas from the design at place group in to clear and compelling proposals
• Understand the requirements of difference audiences and be able to tailor messages to effectively speak to required groups
• Provide clear direction and messaging to workstream SROs and other members of the programme
• Have excellent written and verbal communication in order to effectively engage with a wide range of stakeholders
• Participate in meetings with senior executives across heath and care and be able to communicate and effectively influence these groups
• Ensure a regular and effective communication both within the programme and with public and partner stakeholders to ensure activities and progress of the ICS are well understood ·

• Lead on the directorate delivery plan, as determined by the CNO, setting and agreeing short, medium and long term strategies for delivery
• Leading on the workforce planning for nursing and AHP services, working alongside the workforce planning leads
• Lead on the ICB Quality Improvement programme as determined by the CNO, agreeing programme and project plans and ensuring delivery on time and to agreed standards

• Responsible for ensuring that nursing services across the ICB meet quality standards and that any areas that do not meet agreed standards have clear action plans in place for improvement and that these plans are monitored, and the outcomes achieved in a timely and effective way
• Responsible for the resolution of patient and service user complaints across the ICB, putting in place action plans to achieve resolution where necessary

Person specification

Essential

• Registered Nurse with additional training and qualifications to Master’s level
• Additional training and qualifications in subjects that are relevant to patient quality and safety
• Evidence of continued professional development
• Significant experience of working in patient quality and safety environments and delivering improvement
• Significant experience of operating at a senior level in a complex organisational environment
• Significant experience of senior level decision making and delivery in an ambiguous and changing environments
• Significant experience of successfully leading and managing multiple teams in complex systems across health and care
• Significant experience delivering or supporting significant change programmes
• Substantial experience of working independently with Board level stakeholders to deliver project objectives.

• Management Qualitification
• Project Management Qualificartion

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

Arden & GEM CSU administer this account on behalf of the ICB, you may receive communications from both the CSU and the ICB during your recruitment.

BSOL ICB is committed to give people greater choice over working patterns, helping our staff to achieve a better work-life balance. Please identify at application stage if you wish to discuss flexible working options.