Account Manager I

About Blackhawk Network:

At Blackhawk Network (BHN), we empower businesses by offering the world’s largest network of branded payment solutions. From gift cards and e-gifts to corporate pay-outs and rewards, we deliver innovative, seamless solutions globally through our network of over 400,000 consumer touchpoints.

Overview:

Reports to: Account Manager II

Overview of Role

Perfect for an ambitious Account Manager looking to make a significant impact.

Responsibilities:

• Build and Maintain Relationships: Foster strong connections with clients to ensure account retention and high client satisfaction.
• Operational Excellence: Deliver day-to-day program elements efficiently and to a high standard.
• Collaborative Work: Partner with our creative, technology, and finance teams to achieve seamless program execution.
• Data-Driven Insights: Analyse program data to generate insights and proactively recommend improvements for performance and engagement.
• Incentive and Recognition Campaigns: Support the team in delivering engaging incentive and recognition campaigns from brief to delivery, including creating email and web communications, updating our website, testing, and reporting on programme performance.
• Financial Management: Ensure excellent financial management of programs, including accurate estimating, forecasting, invoicing, and ensuring profitable project delivery.

Qualifications:

• Confident Communicator: Excels in verbal and written communication, confident in presenting to clients, building rapport with colleagues and clients. Passion for helping clients achieve their goals is essential.
• Detail-Oriented: Has a keen eye for reviewing briefs, copy, and analysing data.
• Organised and Efficient: Manages multiple tasks, deadlines, and stakeholders independently.
• Team Collaborator: Works well in a team, is creative, shares ideas, and is proactive.
• Tech-Savvy: Proficient in Excel and PowerPoint, with relevant experience in client-facing roles or engagement programmes.

Benefits:

• Work-Life Balance: 25 (23 Ireland) days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
• Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
• Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
• Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
• Recognition: Participate in Flyers, our leading recognition program with financial rewards.

• Stage 1: Shortlisting of suitable candidates
• Stage 2: Screening Call
• Stage 3: Interview(s) with Hiring Manager(s)
• Stage 4: Feedback/Hired

Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!