Clinical Support Worker Liverpool Immunisations - NHS

Job overview

An opportunity has arisen to join our Liverpool Immunisation team to be part of the team you will play a vital role in the promotion and safe delivery of our school based vaccination programme.

Our ideal candidate has/is currently working with school age children as well as a customer facing environment and will be required to support other immunisations teams across the Merseycare footprint as and when required.

In this role you will be able to with the appropriate training and support deliver the nasal vaccine to children and support vaccination uptake across.

You will support engagement events to increase vaccine uptake and raise awareness of vaccinations.

You will also support with the storage, transportation and delivery of vaccines and equipment's e.g. collect and return vaccines to storage areas. and ensure disposal of used clinical equipment.

You will ensure you adhere to strict data and patient record confidentiality.

Main duties of the job

Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

1. Be responsible for the management and prioritisation of clinical administration generated within own workload.
2. Respond to changing situations and prioritise work accordingly within own workload.
3. Maintain health records within own workload as per Mersey Care Record Keeping Policy.

1. Mentor new team members and support students and other staff (at equivalent or lower band).
2. Attend team meetings and other meetings as delegated by the team leader.
3. Submit reports / audits / data collection and returns as required.
4. Keep contemporaneous records.
5. Ensure communication flow as per communication strategy.

1. Following appropriate training and assessment participate in the vaccination of children receiving the Nasal Flu immunisation under the guidance of the immunisation nurse.
2. Input clinical data into the clinical systems interpreting and identifying patterns in vaccine uptake to inform the V&I coordinator for future planning.
3. Receive and report accurately and in a timely manner, clinical enquiries from families, schools and other agencies.
4. Provide meaningful feedback to GP’s and other stakeholders about vaccine uptake amongst specific population groups.
5. Support in the delivery of sessions at schools and other community settings.
6. Participate as part of the team in Immunisation related Public Health work/ health promotion activities in schools and other settings.

1. Maintain all immunisation records within workload as per Mersey Care Record Keeping Policy.
2. Co-ordinate all relevant documentation in respect of school-based immunisation programmes including consent forms and re-call letter to absentees.
3. Attend and provide effective support at immunisation sessions in schools, ensuring each child has a correct consent form and as directed by the Lead clinician.
4. Upload appropriate data onto systems as required.
5. Be responsible for the ordering of equipment and resources and arrange for the repair and maintenance of any equipment for the Immunisation team.
6. Be responsible for the care and safe keeping of equipment issued for personal and team use and to report any defect or loss.

1. Attend staff meetings and Continuous Professional Development Reviews (PDR).
2. Access appropriate training as identified within PDR.
3. Following appropriate training, have an awareness of Mersey Care Child Protection Policy and work within guidelines.
4. Attend all mandatory training as per Mersey Care requirement.

1. Ensure quality standards as per Mersey Care Record Keeping Policy in respect of record management and storage within own workload.
2. Adhere to Mersey Care policies and procedures maintaining strict confidentiality.
3. Contribute to the development and review of new administrative/IT systems within Mersey Care.
4. Participate in recording and processing of immunisation statistics, e.g., Universal Childhood.
5. Flu/Health Care Worker Flu Immunisation, to facilitate audit and evaluation.
6. Contribute to the collection and maintenance of evidence for Care Quality Commission (CQC) outcomes.

1. Work as part of a skill - mix team actively promoting vaccination uptake.
2. Communicate with school staff and children to obtain up to date demographic details in respect of children and young people within own workload.
3. Report any incidents of verbal, physical or threat of physical abuse to line manager.
4. Be an advocate to children, young persons and adults encouraging them to make an informed choice about immunisation.
5. Effectively liaise and communicate with other agencies involved with the client groups and their carers with reference to immunisation.

Person specification

Qualifications

• Educated to GCSE or equivalent in Maths and English grades C and above, or equivalent workbased experience

• Experience of a range of IT packages including Microsoft

Knowledge/Experience

• Experience of working with general public
• Experience of working in a healthcare setting
• Experience of working with children, education staff and parents in schools
• Experience and ability to communicate with children who may be upset and require individual support

Skills

• Ability to work as part of a team
• Ability to organise and prioritise own and team members work when required
• Ability to work under pressure
• Effective time management skills and ability to prioritise workload and work under pressure
• Excellent interpersonal skills and effective partnership working
• Ability to communicate well verbally and in writing
• Working knowledge of Microsoft Office
• Ability to fulfil the travel requirements for this post i.e., travel for work purposes independently across localities and be able to assist in manoeuvring and carriage of equipment to vaccination sites i.e., vaccine porters
• needs of the service. During times of increased service pressure flexible working hours including early morning planned sessions and occasional early evening and weekend work may be required
• Able to carry equipment from clinic base to schools. Light physical effort in line with Health and Safety guidance