[ref. m9843522] Corporate Governance Manager, NWJCC

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.

Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

Position: Corporate Governance Manager

Following the establishment of the NHS Wales Joint Commissioning Committee (NWJCC) on 1st April 2024 and a recent organisational restructure, we are seeking a Corporate Business Support Officer to support our journey as a newly formed organisation.

The NWJCC is a joint committee of the seven health boards in Wales, with a Chair and Lay Members. We support collaborative commissioning across Wales, with around 120 staff based in Mold and Nantgarw/Treforest.

Our mission to be The Centre of Excellence for Collaborative Commissioning, improving health and care outcomes across Wales. We commission around 220 services, from NHS 111 and ambulance services to specialised rare disease services, and mental health, operating a £1.14bn budget.

In this role, you will join a supportive, inclusive team, working with NHS Wales, Welsh Government, and UK provider organisations. We are seeking individuals who reflect our values of respect, trust, collaboration, and excellence—those who put patients and quality at the centre of everything they do.

If you're passionate about improving lives and want to be part of a forward-thinking, ambitious team, we’d love to hear from you.

• Assist in preparation of information for the organisational annual governance statement.
• Oversee various elements of compliance with standing orders including receipt and opening of tenders, and entries into the gifts and hospitality register and declarations of interest register.
• Manage specific projects across the department and the Joint Collaborative Commissioning (NWJCC) service if appropriate.
• Line manage the administrative function within the Corporate Governance Team and will be the line manager for the Business Unit Administrative Assistant.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

• Provide a highly effective and supportive role to the Head of Governance & Risk in delivering a range of responsibilities.
• Guided by broad occupational policies, will operationally manage the Corporate Governance committee function including providing and managing the corporate business support to the Joint Commissioning Committee (comprising of Health Board CEO’s), and its sub committees including, the Quality Safety & Outcomes Committee (QS), the Planning, Performance and Outcomes Committee (PPF) and the Collaborative Commissioning Leadership Group (CCLG) and to support the Senior Leadership Team Management Group (SLT) ensuring the provision of efficient and effective processes are in place for the management of Corporate meetings.
• The day-to-day remit will include working closely with directors and individual directorates in the delivery of their function.
• Provide specialist support to administrate senior committees and groups (to facilitate the smooth operation of the’ Joint Commissioning Committee’s formal decision and reporting processes) ensuring that reports, minutes, action logs, forward plans and register returns are completed, stored and distributed appropriately, and that due diligence is applied to all transactions in accordance with relevant legislation and guidelines.
• Liaise throughout the organisation regarding other formal meetings and events, which will be run by the Senior Leadership Team.
• Act as secretary for designated senior organisational committees, groups and boards.
• Support the management of the Joint Commissioning Committee’s (NWJCC) formal decision and reporting processes ensuring the smooth running of all such meetings by bringing forward scheduled agenda items, compiling and agreeing the agenda with the chair of the committee, attending such meetings (including some that may take place out of normal office hours) to produce prompt succinct formal minutes and summarising key decisions/actions for dissemination.
• Be responsible for the processes in operation to produce high quality multiple copies of agenda papers and the appropriate sharing of such papers either electronically or in hard copy format in a timely manner.
• Co-ordinate the gathering of a range of information some of which may be highly sensitive/complex in nature in order to produce a succinct summary of issues in the form of minutes and reports for senior committees and groups.
• Review the submissions received for Board and Committee meetings in conjunction with the Head of Corporate Governance, following up with the author and sponsor for urgent revisions where necessary.
• Advise and make recommendations to senior management, exercising good judgement and independent decision making, addressing issues as they arise.
• Plan, agree and distribute the Annual Work Programme in respect of the suite of senior committees and groups calculating submission and distribution deadlines.
• Pre-plan and appropriately advertise public meeting bookings at venues that accommodate the needs of the public in terms of access/ Welsh Language translation etc.
• Assist in co-ordinating the collation and presentation of information to succinctly encapsulate the NWJCC’s key achievements and forward plans in the organisational annual report. The collation of information relating to corporate administration related aspects within the annual report will also fall to the post holder to submit.
• Support the periodic review and development of the Governance and Accountability Framework, including contributing to the annual review of the NWJCC’ s standing orders ensuring that corporate governance issues are considered and appropriate action taken.
• Co-ordinate the induction process for new Independent Members.
• Maintain up to date lists of stakeholder partners as well as other circulation lists for relevant committees and groups.
• Deputise as appropriate during periods of absence of the Head of Governance & Risk.
• Build and maintain links with colleagues in other organisations in terms of their experience and best practice around corporate governance issues and regularly benchmark the delivery of all aspects of the NWJCC corporate governance function in order that this is delivered as efficiently and effectively as possible.
• Ensure that, in line with corporate governance requirements, an annual “Declarations of Interest” entry is made into the register by Joint Commissioning Committee members and facilitate NWJCC staff to make entries into the hospitality register. The post holder will relay such information for reporting to the Audit & Risk Committee etc. as required.
• Liaise with Lay Members to ensure they are fully apprised of meeting arrangements and that when they have need for information that they are either provided with this or this requirement is relayed to another more appropriate senior officer to action.
• Providing support to the Committee Secretary to ensure effective communication with the Lay Members.
• Be responsible for ensuring the appropriate corporate information is published via the NWJCC website.
• Be responsible for the information the post holder works with and its appropriate storage within departmental electronic filing systems ensuring that information is readily available and easily sourced by those with appropriate access rights.
• Contribute to those strategic/operational management groups of which the post holder is a member both from an individual perspective and representing the organisation as a whole where appropriate.
• Liaise with internal colleagues and those working in hosted agencies, general (non-clinical advice) will be provided as well as information in relation to the policy areas in which the post holder has specific knowledge and expertise.
• Carry out specific projects/tasks and report compilation as directed by the Head of Governance & Risk.
• Manage specific projects across the department and the NWJCC as required, including:
• The implementation and maintenance of an e-board paper system.
• Manage the standards of business conduct process include declarations of interest, gifts and hospitality.
• Produce and update project plans and documentation.
• Establish appropriate project systems and processes.
• Analyse complex project information to identify opportunities and risks, setting and adjusting projects targets and milestones and keeping the project within budget.
• Monitor project performance and improvement plans and provide regular reports to key stakeholders.
• Develop and propose solutions where risks are identified.
• Maintain a project information system to track and report on progress.
• Support the collation and circulation of high-level, complex and sensitive information to ensure to ensure fully robust governance processes are in place. This will be applicable across all aspects of the organisation, often seeking committee approval. Motivational, influential and persuasive skills will be required, as well as ability to communicate with senior management.
• Develop and maintain good working relationships with clinical and non-clinical staff at all levels both within and outside the NWJCC on a range of complex and sometime sensitive issues where there may be barriers to understanding.
• Build and maintain links with colleagues in other organisations in terms of their experience and best practice around corporate governance issues and regularly benchmark the delivery of all aspects of the NWJCC services function in order that this is delivered as efficiently and effectively as possible.
• Support the development of standing orders and the scheme of delegation and provide advice regarding their implementation and adherence to them across the NWJCC.
• Ensure compliance with standing orders and standing financial instructions and undertake annual reviews.
• Develop and implement policies within designated area of responsibility.
• Be responsible for the day-day management and performance management of the Business Unit Administrative Assistant including agreeing objectives and personal development plans in line with Cwm Taf Morgannwg University Heath Board (CTMUHB) policies and procedures. This will include regular appraisal and personal development planning, recruitment and selection, work performance, conduct, and sickness absence management, as required.
• Manage office processes within the corporate administration team, proactively identifying and resolving any operational problems that arise during day to day working.
• Manage the development of administrative services, ensuring that sufficient administrative resource is available and can be deployed flexibly to meet the requirements of the organisation.
• Prioritise workload across the team to meet the business needs.
• Undertake the development and sound management of staff to provide a motivated and proactive team.
• Manage the team’s use of the electronic board paper system to ensure staff have the ability to provide timely board member access to papers.
• Responsible for information/data, and its appropriate storage within departmental electronic filing systems. ensuring that information is readily available and easily sourced by those with appropriate access rights.
• Ensure that robust office systems are in place for the governance team, ensuring knowledge on new processes and systems.

Person specification

Qualifications and Knowledge

• Knowledge of business case procedures, range of computerised software, managerial knowledge, project monitoring, acquired through Degree or equivalent experience, plus further training and experience to postgraduate Diploma level equivalency.
• Knowledge of policy issues affecting NHS Wales.
• Knowledge of corporate governance agenda.

Experience

• Experience in a corporate governance role including working within board and committee structures.

• Experience of supporting an NHS Committee secretariat function. Project management experience.

Skills and Attributes

• Staff management skills.
• Organisational skills.
• Communication skills – verbal and written.
• Ability to use full Microsoft office suite.
• Ability to create succinct formal minutes.
• Ability to work unsupervised, making appropriate judgements/decisions.
• Ability to meet deadlines/targets.
• Capacity to concentrate for long periods of time.
• Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues).
• Friendly and helpful disposition, awareness of how our own and others’ behaviours impact on people’s experiences and the organisation’s reputation.

Other Role Requirements

• Welsh Speaker (Level 1) or willingness to work towards achieving this level.
• Ability to travel between sites in a timely manner.
• Shows empathy and compassion towards others – a natural disposition to put yourself in someone else’s shoes. Sees and treats others as individuals (patient, families, and colleagues) and treats people with dignity and respect.
• Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
• Shows respect for others’ views and appreciate others’ inputs and encourage colleagues to display our values.
• Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.

If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.