Housekeeping Manager

About Our Client

A luxury establishment

• Supervise and manage the daily operations of the housekeeping department, including room cleaning, laundry, public area maintenance, and inventory control.
• Managing a team of 6
• Train, motivate, and manage housekeeping staff, including housekeeping attendants, housemen, and laundry staff.
• Establish and enforce cleanliness standards and procedures to maintain the facility's reputation for cleanliness and quality.
• Create and implement housekeeping schedules to ensure adequate coverage at all times.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure they meet cleanliness and safety standards.
• Handle guest complaints and requests related to housekeeping in a timely and professional manner.
• Manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels and cost-effective use of resources.
• Assist in budget planning and monitor departmental expenses to meet financial goals.
• Ensure compliance with health, safety, and sanitation regulations, and maintain knowledge of emergency procedures.
• Work closely with other departments, such as front desk and maintenance, to ensure smooth operation and guest satisfaction.
• Prepare reports on department performance, employee progress, and any issues requiring attention.
• Participate in recruitment and performance management processes, including evaluating employee performance and providing feedback.

• 3-5 years of experience in housekeeping or facilities management, with at least 1 year in a supervisory role.
• Strong leadership and organizational skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills.
• Knowledge of cleaning techniques, equipment, and safety procedures.
• Ability to maintain a positive attitude and foster a teamwork-driven environment.
• Proficiency in Microsoft Office Suite or similar software.
• Ability to work flexible hours, including weekends and holidays, as needed.

What's on Offer

A competitive salary