Office Administrator - Northampton

Join a Dynamic Team as an Office Administrator

Hays is seeking a highly motivated and organised Office Administrator to join a thriving company. In this multifaceted role, you will be responsible for providing essential administrative support across various departments, ensuring the smooth and efficient running of daily operations.

Key Responsibilities:

• Customer Service Excellence:
• Manage all incoming calls and emails professionally and courteously.
• Provide quick-turn quotations for customers via an in-house system, ensuring internal targets are met.
• Communicate feedback to customers on a daily basis.
• Collaborate with the marketing team to enhance customer care and foster strong client relationships.
• Administrative Support:
• Perform accurate and efficient data entry, maintaining up-to-date records.
• Prepare reports, manage schedules, and coordinate meetings effectively.
• Assist with the management of office supplies and inventory, placing orders as needed.
• Operational Efficiency:
• Collaborate with team members to streamline administrative processes and improve overall efficiency.
• Maintain and update a bespoke works system in a timely manner to ensure high productivity.
• Communication & Collaboration:
• Liaise effectively with clients, colleagues, staff in other departments, and external contacts.
• The ability to manage and prioritise workloads effectively.

Essential Skills:

• Proven experience in an administrative or office support role.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organisational and time-management abilities with the ability to prioritise tasks effectively.
• Proficiency in Microsoft Office Suite, particularly Excel and Word.
• Attention to detail and accuracy.
• A proactive and problem-solving approach to work.
• The ability to work independently and as part of a team.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

#4654870 - Olivia Di-Fante