Band 4 ESR administrator - Hiring Team
We are a partnership of 10 north central London NHS trusts whose purpose is to deliver high quality and better value shared NHS corporate services at scale.
Launched on 1 December 2021 with transactional recruitment services, our experienced and knowledgeable team help staff across our network to access the information, systems and processes they need quickly and seamlessly, allowing staff to focus on the frontline and enabling the best use of NHS resources.
The NLPSS board is made up of executive-level representatives from each trust in the partnership who agree on an annual business plan which is executed by the managing director. Within this structure, individual services are accountable to the managing director, who reports to the board.
NLPSS is hosted by The Royal Free London NHS Foundation Trust, acting as the legal entity, contracting authority and main employer of staff.
Job overview
North London Partners Shared Services (NLPSS) is leading the change, bringing together 10 Trusts to redefine user experience and innovative service delivery across London. Our vision is simple: "Excellent patient care through an outstanding employee experience." And to achieve this, we need exceptional individuals like you, who are innovative, creative and caring.
We are currently looking for a passionate and dynamic ESR administrator to join our Employment Services team. . You'll be part of a team responsible for keeping our ESR system accurate and up to date for some of the largest NHS Trusts in London and have the autonomy to excel in your role with the support of our technology and recruitment centre of excellence.
What we're looking for:
- Exceptional organisational skills
- Strong communication abilities
- A genuine passion for recruitment
- Excellent customer service skills
- Excellent attention to detail
Your workplace will be the vibrant Enfield Civic Centre Site, where innovation and collaboration thrive.
Ready to make a difference? Join us at NLPSS and be part of a team that's shaping the future. Apply now and let's redefine excellence together!
Please note, this role is based at The Enfield Civic Centre Site, with at least 3 days to be worked in the office. For the duration of the training, the post holder is required to be in the office 5 days.
Main duties of the job
The post holder will provide a high quality, responsive, streamlined service to managers and employees within the trust which includes:
- · Data Entry (Both numeric and non-numeric) into Oracle system
- · Ensuring that Managers and Employees are provided an accurate and quality service.
- · Ensuring that all administrative KPI’s are adhered to.
- Working within the policies and procedures, ensuring that audit requirements are met at all times and deadlines are strictly adhered to.
- Appropriate application of Data Protection rules.
The post holder will work alongside the ESR Manager Self-service, NLPSS Hiring Team and Management advice team to support with daily tasks across the teams.
Working for our organisation
North London Partners Shared Services are hosted by Royal Free London NHS Foundation Trust. Staff members who join North London Partners Shared Services from another NHS organisation enjoy continuity of NHS employment.
We have shared values, grounded in respect for one another. We focus on providing cost effective, outcome focused services, streamlining processes and encouraging growth, with a culture of accountability where all ideas are welcomed. We take pride in our staff, providing learning and development opportunities so we can all be a part of our mission: better quality services, digitally enabled, designed around the user experience, freeing time to care.
Benefits- Be part of an exciting new future for one the leading NHS shared service centre in the country.
- Excellent career development and training opportunities.
- An opportunity to learn from industry-wide best practice organisations
For further information, please visit our website: https://www.northlondonsharedservices.nhs.uk
Detailed job description and main responsibilities
The main duties for this role are described in detail in the job description and person specification document, that is attached to this vacancy. Please ensure to read through to further your understanding of the role.
Person specification
Experience
Essential criteria- Relevant and significant clerical/administrative experience in a busy office.
- Evidence of on-going commitment to continuing professional development
- Experience of working within a customer focused environment.
- Demonstrable understanding of and commitment to equal opportunities, health and safety and data protection.
- Experience of managing a varied workload, often under pressure.
- Experience of maintaining computer and manual records accurately.
- Experience of Excellent attention to detail
- Knowledge of employment legislation
- Experience of working within a high-volume workload setting
- Experience of working within the public sector or NHS.
- Experience of using ESR systems
Skills
Essential criteria- Ability to use Microsoft Office packages.
- Confident working with people at all levels, internal or external to the organisation.
- Able to analyse information and produce written documentation to a high standard.
- Ability to analyse complex information and identify appropriate recommendations.
Qualifications
Essential criteria- Qualifications at either GCSE, A-Level or Higher National diploma in a relevant subject or equivalent experience.
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.