Directorate Manager Support
NHS Jobs Hebburn
The post holder will provide comprehensive administrative and secretarial support to the Directorate Managers and Matrons. This will include: To provide personal assistance to the Directorate Manager in formulating directorate plans, policies and strategies, and monitoring arrangements for their implementation.
To provide an efficient, effective and robust secretarial service to the Directorate Manager and Matron, including record keeping, managing diaries, taking messages and general office duties. To collect, collate and circulate, as appropriate, specific information required by the Directorate Manager, including activity and performance analysis, study, annual and sickness leave.
To process orders when required. To provide support to the Directorate Manager and Matron for meetings by preparing and circulating papers, including Agendas. To arrange HR meetings on behalf of the Directorate manager, Matron and CTMs and taking minutes of meetings including HR meetings in line with Trust policy.
To work with, and provide cover for, other secretarial staff, if required, within the Directorate. Any other duties appropriate to grade and post as requested by the Directorate Manager. Under the direction of the Directorate Manager, support with patient complaints, undertaking routine collection of statements and drafting initial responses as required.
To provide an efficient, effective and robust secretarial service to the Directorate Manager and Matron, including record keeping, managing diaries, taking messages and general office duties. To collect, collate and circulate, as appropriate, specific information required by the Directorate Manager, including activity and performance analysis, study, annual and sickness leave.
To process orders when required. To provide support to the Directorate Manager and Matron for meetings by preparing and circulating papers, including Agendas. To arrange HR meetings on behalf of the Directorate manager, Matron and CTMs and taking minutes of meetings including HR meetings in line with Trust policy.
To work with, and provide cover for, other secretarial staff, if required, within the Directorate. Any other duties appropriate to grade and post as requested by the Directorate Manager. Under the direction of the Directorate Manager, support with patient complaints, undertaking routine collection of statements and drafting initial responses as required.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR MAIN DUTIES OF THE ROLE
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