Head of Communications & External Affairs

About Our Client

This not-for-profit organisation operates within the public service sector, providing essential services and initiatives to benefit communities across the UK. As a medium-sized entity, it is committed to delivering impactful programmes and fostering collaboration with key partners.

Job Description

The key responsibilities for the Head of Communications & External Affairs role will include:

• Develop and implement comprehensive communication strategies aligned with organisational objectives.
• Manage external affairs, including stakeholder engagement and public relations activities.
• Oversee the creation of impactful content for various channels, including social media, press releases, and reports.
• Act as the main point of contact for media enquiries and manage crisis communications effectively.
• Build and maintain strong relationships with external stakeholders, partners, and the wider community.
• Monitor and analyse the effectiveness of communication initiatives, providing regular reports to senior leadership.
• Ensure brand consistency across all communications and marketing materials.
• Lead and mentor a team to achieve high standards in communications and external affairs.

The Successful Applicant

A successful Head of Communications & External Affairs should have:

• 5+ years experience in a leading Communications role.
• Experience in a large not-for-profit or public sector organisation is ideal.
• Proven success in managing stakeholder relationships and external affairs.
• Strong understanding of governance, and navigating a highly political environment.
• Experience leading teams.
• Excellent written and verbal communication skills with an eye for detail.
• Experience in developing and implementing communication strategies.
• Knowledge of media relations and the ability to manage crisis communications effectively.
• Leadership skills to guide and develop a high-performing team.
• A results-oriented approach with the ability to analyse and adapt strategies as needed.

What's on Offer

On offer for the Head of Communications & External Affairs role:

• A competitive salary range of £60,000 to £70,000 - experience dependent
• Hybrid working arrangement with three days on-site in Manchester.
• The opportunity to make a meaningful impact within a not-for-profit organisation.
• A supportive and collaborative company culture.