Channel Account Manager
Reporting to: Channel Director
Function: Sales
Location: Shoreham by Sea
About Us
Established in 2003, Focus Group is proud to be one of the UK’s fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. From our small but ambitious beginnings, we have grown into a nationwide company with over 1000 employees across 16 offices and have recently joined the ranks of Britain’s private company ‘unicorns’ after securing a new $1bn valuation.
Job Purpose
Due to recent expansion within the Channel team, we are recruiting a desk-based Channel Account Manager. This role will be responsible for the overall development of relationships between channel partners and Focus. They are expected to establish and build long term relationships with existing and new channel partners to increase revenue.
Responsibilities- Identify revenue & margin opportunity within an existing base of established customers.
- Cross sell and upsell Focus’ products and services to that base.
- Liaise internally with departments within Focus to ensure that the service provided is of the highest standard.
- Proactively manage and report progress of key sales opportunities through Focus’ CRM system.
- Negotiate commitment & growth deals.
- Provide telephone-based sales support to Channel Partners and external Channel BDMs.
- Provide ongoing sales and technical training to these partners.
- Build account development plans for key partners.
- Numerate and literate to a very high standard.
- PC Skills to intermediate level – especially Excel and Power Point.
- Highly articulate and presentable.
- Communication and presentation skills.
- Motivated self-starter.·
- Previous sales experience.
- Strong negotiation skills.
- A good commercial acumen.
Key Benefits Include:
- Industry leading commission structure & monthly accelerators
- Excellent progression, learning and development potential.
- Regular socials in a welcoming, inclusive environment
- Lucrative bonus and incentive schemes.
- Pension & Benefits Platform with Exclusive Discounts
- Respect - Treat colleagues and customers with respect
- Integrity - Uphold the highest standards of honesty and fairness
- Teamwork - Engage and collaborate with colleagues and partners
- Ambition - Determination to be the best that we can be
Don't let the requirements hold you back! We value passion, potential, and a willingness to learn just as much as experience. We're a fast-paced and growing environment, and if you're excited about business development and helping companies succeed with technology, we encourage you to apply – even if you don't tick every box.
At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.
We’re proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We’re delighted to have been named one of the UK’s best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.
We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offices.