Urgent Care Coordinator - Part-time, Permanent (Weekday/Weekend shift pattern)
Are you interested in joining a dynamic team that provides the best possible care to patients?
Are you seeking a new challenge and an opportunity to advance your career while gaining valuable experience within an Urgent Care setting? If so, we would love to hear from you!
We currently have an opportunity for two enthusiastic individuals to join our Urgent Care team as Urgent Care Coordinators, on a weekday and a weekend basis. We are looking for individuals who thrive on working within a busy and varied environment and want to be part of a high-performing and supporting team.
*Please note that upon applying for this role, we will be able to share our various weekend/weekday working patterns with you for consideration*
About the role:
The Urgent Care Coordinator position is a multi-faceted 24/7 role requiring excellent communication skills, in-depth knowledge of operational processes, combined with a pro-active can-do attitude. The role ranges from being a responsive contact point in the Single Point of Access (SPA) to shift coordination for the SPA and the Out of Hours Urgent Care service.
Please note, as our operation runs around the clock, 365 days a year, you’ll need to bring a flexible approach to working hours because our shift patterns include days/weekends, overnights and Bank Holidays.
About you:
If you are looking for career progression or a new challenge, this position will offer you a unique experience, with the support of a thriving team. We’ll provide all of the training and ongoing professional development you need to be confident and comfortable in your role.
You work at the heart of our Urgent Care team and ensure the best possible care is delivered to patients and service users in this diverse role. Our service can be extremely busy at times, but you will thoroughly enjoy this environment where no two days are the same.
If you are organised and enjoy planning, then your day could look something like this:
- Responsive point of contact for medical, clinical and healthcare professionals. This includes working with the ambulance service and NHS 111.
- Planning ahead to ensure people and resources are best utilised.
- Assisting clinicians to access community health teams.
- Supervising operational staff.
Skills and experience:
- A good standard of general education.
- Experience in a similar role.
- Excellent communication skills.
- Attention to detail.
- Ability to prioritise your workload.
- Caring and empathetic nature.
What we offer:
- Generous holiday of up to 33 days per annum inclusive of bank holidays (pro-rata)
- Company Pension Scheme
- Simply Health cash plan membership
- Discretionary bonus scheme
- Life Assurance
- A base rate of £13.11/hr + evening and weekend enhancements of up to £17.70/hr (dependent on shift times)
About us:
Medvivo Group has been providing a range of health and urgent care services since 2004. Commissioned by the NHS, Medvivo’s core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and out of hours care, in Bath and North East Somerset, Swindon and Wiltshire.
Medvivo has been part of the HealthHero, group since 2020 and is the group's NHS service provider. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare.We cater for whole health, from prevention to long-term health management.
We’re proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list.This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.
Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.
Apply: For a full job description or further information please call our recruitment team at recruitment@medvivo.com
Closing date: Friday 21st March 2025 (5pm)
Medvivo reserves the right to close this job in the event we receive a sufficient number of applications
Equality, Inclusivity and Diversity
In line with Medvivo’s commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment.As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.
Medvivo is a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on recrutiment@medvivo.com.
Safeguarding
Please see here for information relating to our commitment to safeguarding as a provider of healthcare.- Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.