Support secretary - Planned Medicine
Support the Medical Secretary in handling patient, GP and other general enquiries as instructed. Ensure all patient notes and reports are organised to enable prompt return to the filing section. Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.
Ensure maximum data accuracy of patient data at all times. Adhere to security and data protection policies of the Trust in respect of access and use of patient data, equipment security etc. Maintain confidentiality at all times. Use computer, office equipment and telephones to undertake the duties of the post, including the use of Medway for identification of patients, in-patients, out-patients and waiting list data and tracking in and out of letters and hospital case notes.
Support patients, GPs and consultants departments etc., by handling clerical duties as allocated by the Medical Secretary/Service Manager by providing effective and efficient service in a polite, positive and courteous manner (and in the absence of the Medical Secretary).
Assist or participate in the training of staff, including temporary staff. Deputise/cover for the Medical Secretary during periods of sickness and annual leave subject to service requirements. Undergo an appraisal with your line manager annually which will enable you to develop an appropriate training and development plan to suit both your personal and professional needs Ensure that all mandatory training, i.e. Fire lectures and refresher days are updated as required and in line with Health and Safety policies Participate in relevant events as required.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.