Account Manager

Overview:

About us

NSC Global is a leading global IT services provider with over 27 years of excellence. We are focused on becoming the number one partner of choice for Global IT Services with a strategic vision of growing the business to $1 billion dollars in revenue.

We Are Seeking

The Account Manager will focus on supporting the Senior Account Director with our strategic customer accounts to develop and grow a realistic pipeline through existing clients and new logos (clients).

You will excel in selling IT services and use business development opportunities to work with our most strategic customers.

You will bring to this role the demonstrated ability and desire to drive transformational IT service solutions that allow customers to accelerate transition journeys.

You will have exceptional business acumen and outcome selling skills, by making key connections and using influencing skills to make decision makers transform their organisations to deliver their targets.

Responsibilities:

As an Account Manager, you will:

• Build upon our existing client relationships including solution shapers, department heads, and decision-makers.
• Tailor IT services to address the unique needs and challenges of clients.
• Serve as a trusted advisor, offering insights to enhance IT efficiency.
• Identify opportunities for growth within our strategic customer accounts and new logos.
• Collaborate with the Senior Account Director and the pre-sales team to create tailored proposals and presentations.
• Assist the Senior Account Director in the sales process from lead generation to contract negotiation and closure.
• Contribute to the strategic account plans for each customer account.
• Stay abreast of market trends, competitor activity, and regulatory changes to inform decision-making.
• Coordinate with internal teams to ensure seamless service delivery.
• Meet and exceed assigned quarterly and yearly sales and strategic account objectives in targeted customers.
• Maximise revenue opportunities aligned with customer outcome value.
• Provide feedback and insights to shape and enhance the product and solution portfolio working alongside marketing, solutions, support, and delivery.
• Be a creative problem solver; recognise growth opportunities in the market.
• Provide reporting including sales forecasting, KPI’s, key deals and customer engagement.
• Support the SDR function by providing a targeted strategy on the accounts and develop the SDR team members.

Qualifications:

• Proven success in account management, preferably within the IT/Technology sector.
• Excellent communication, presentation, negotiation, and influencing skills.
• Strong organisational skills and ability to manage multiple priorities effectively.
• Proactive and results-driven approach to strategic thinking.
• Ability to develop solution proposals that address customer issues and gain a competitive advantage.
• Degree in business, engineering, computer science, or related discipline.
• Fluent English (an additional European Language is advantageous)