Trainee Receptionist - ref. u38527103
This role is with our sister organization, Best Reception, located in Ware
At Best Reception, we are now in our 18th year of trading and are proud to be accredited with Investors in People. We were recent finalists in the SME London Awards in both "Business of the Year (less than 50 employees)" and "Service Excellence" categories.
Business is booming and as a result, we are looking to take on more dynamic receptionists with a fantastic, can-do attitude and excellent communication skills, who are looking for a company in which they can progress and have a fulfilling career.This position is a trainee position and is suitable for an applicant who has just finished education.
Best Reception handles calls on behalf of hundreds of other businesses, ensuring that their calls are answered to an exceptionally high standard, day in day out. We have fantastic relationships with our clients and are rated Excellent on Trust Pilot https://uk.trustpilot.com/review/www.bestreception.co.uk
PLEASE NOTE: THIS POSITION IS BASED IN OUR OFFICES IN WARE, HERTFORDSHIREResponsibilities and Duties
- Answering calls for our clients to the absolute best of your ability, on each and every call.
- Promptly and efficiently taking and relaying messages to clients.
- Accurately carrying out diary bookings via online diaries, with immaculate attention to detail.
- Working with our clients to ensure we are handling their calls as efficiently and effectively as possible.
- Supporting your colleagues at all times.
- Being extremely friendly, helpful, and going the "extra mile" on every call.
What We Are Looking For:
- Go-getters who are focused, ambitious, driven and hard working.
- An excellent attendance record.
- A confident and professional telephone manner.
- Excellent written and spoken English.
- An ability to work under pressure.
- An ability to pick up new systems quickly and a love of learning.
- Excellent attention to detail.
- Confidence with computers.
- An ability to type (and spell) accurately and quickly.
- A can-do attitude.
The starting salary is £24,000 per year with an attainable planned progression to £26,000 within your first year.
We have a clear career progression within Best Reception which all staff are encouraged to follow, meaning you could be working at management level within a couple of years if that's the path you decide to choose. We have a fantastic training and development scheme in place which enables all receptionists to progress at a pace which works for them.
Pay increases in line with the new skills you gain.
Bonus Scheme
We have an exceptionally generous bonus scheme - a discretionary performance related pay which is up to an additional 5% of your basic salary. We also have a "Besties" award scheme every 3 months where a deserving staff member is nominated by their colleagues and rewarded with an award of their choice.
Working Hours
You will be contracted to work a 40 hour week over 5 days each week. You will need to be available for shifts during our opening hours of 7.30am to 7pm Monday to Friday; and 8.30am to 5.30pm on Saturdays. Working a Saturday (on a rotation basis) ensures that you get a day off during the week, so you never work more than 5 days out of 7.
Social Stuff
We are a very sociable team and have regular work nights out. The office is a fun, friendly place to work - why not come and see what we're all about!- And Finally... No experience is required as full training will be given to the successful applicant but an up-beat, can-do, positive, friendly attitude, with an excellent attendance record, is essential. You must be able to demonstrate a willingness to learn, an excellent telephone manner, excellent written and spoken English and an ability to pick up new skills quickly
Job Types: Full-time, Permanent
Pay: From £24,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Casual dress
- Company pension
Schedule:
- 8 hour shift
Education:
- A-Level or equivalent (required)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Pay: From £24,000.00 per year
Benefits:
- Casual dress
- Company pension
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ware, SG12 9AT: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Reference ID: OCT24RECEPTIONIST